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"I love this hotel. It’s all computerized with lights, sleep mode, control temperature, curtains that go up and down. It’s very well designed. The staff is extremely helpful and friendly. The breakfast was also great and the cappuccino is the best. I was very comfortable and very happy staying there. I will stay in another CitizenM Hotel in the future. I highly recommend this hotel."

"Yes but and all the staff were very polite and helpful and friendly "

"The location of this hotel is 100 out of a 100. Express train direct from the airport to KL sentral where the hotel connects to without going outside on the street. Staff are extremely friendly. Hotel is clean and very well maintained. I'll recommend my families to stay here if they go to KL. KL sentral has all the transportation connections and it's a big shopping mall as well. Same can be said to Hilton and meridian, cost a bit more."

"Beautiful hotel with very helpful staff, less than 10min walk to KLCC"

"Great stay"

"Excellent location and quiet "

"Very nice and convenient hotel"

"Nope"

"We were impressef with the hotel from the minute we stepped in. Frahana at reception was friendly and also offered tips on sightseeing. We told her we were checking out at 4am and no time for breakfast. She was kind to organise a packed breakfast for us. Our room was large and spacious and Hafizullah and Rahul cleaned our room and it looked clean. They even got the bed ready at night. Suiab at the resturant made time each day to chat and check how our day went with sightseeing. This made us feel like family and cared for. We enjoyed the range of foods at the breakfast buffet. The entire hotel staff were friendly and super efficient. It was handy having the hotel attached to the Pavillion mall to have meals. Will definitely stay there again if in Malaysia."