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Ilikai Hotel by Hello Relaxation

3.0 star property
Travelers relax at the outdoor pool, savor island BBQ flavors, and enjoy WiFi access from their rooms before taking a refreshing stroll down Waikiki Beach Walk.

Choose dates to view prices

The Ilikai Hotel by Hello Relaxation, in Oahu's heart, offers a peaceful retreat with practical amenities. Guests enjoy the outdoor pool, on-site restaurant, WiFi in rooms, and barbecue grills for casual meals with ocean breezes.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Kitchen

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Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 20 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 450.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 260100070000

Frequently asked questions

Does Ilikai Hotel by Hello Relaxation have a pool?

Yes, this property has an outdoor pool.

Is Ilikai Hotel by Hello Relaxation pet-friendly?

Yes, Ilikai Hotel by Hello Relaxation allows pets with a maximum weight of up to 20 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Ilikai Hotel by Hello Relaxation?

Check-in start time: 3:30 PM; Check-in end time: 4 PM.

What time is check-out at Ilikai Hotel by Hello Relaxation?

Check-out is at noon.

Where is Ilikai Hotel by Hello Relaxation located?

Located in Waikiki, this hotel is within a 10-minute walk of Fort DeRussy and Ala Moana Center. Waikiki Beach Walk and Hawaii Convention Center are also within 15 minutes.

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Reviews

Reviews

4.0

5.4

Cleanliness

10

Location

3.4

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 3 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

Reviews

Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
This review is for the Waikiki Banyan hotel. We were re-accommodated to it, not by choice as the 2 bedroom unit we booked in the Ilikai was no longer available. We were told this 9:30 pm the night before check in. They re-accommodated us to a small 1 bedroom unit with not enough beds for our party of 5. The unit looked clean, and everything worked except the door lock on the bathroom.
Stayed 3 nights in Dec 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complete Scam

This unit was listed as Ilikai Hotel. The Hotel has nothing to do with this unit. Additions Deposit was required by Condo company. No staff unless you pay fees for them. No mention of this until it is too late to ask for refund. The unit was filthy, No toilet paper, no staff. Unit located just above bus stop. Don’t consider this unit, run away very quickly!
Stayed 4 nights in Nov 2017
Verified

8/10 Good

KOYOUTE

Liked: Cleanliness, property conditions & facilities, room comfort

何もしないハワイのホテルライフ

カラカウア通りから少し離れている為、メジャーなほてるとは少し趣が違うと感じられます。 アラモアナセンターにもあるきで10分程度で行け、カラカウア通りのもバスで10分程度で行け、りべんせいわ十分と思います。 ホテルのフロントは日本語はＮＧ。考えようによっては頭の体操にもなります。 初回・2日目の方にはお勧めしませんが、回数重ねたリピーターにはお勧めのコンド(ホテル）と思います。 部屋も広く生活で家族ずれのリピーターには特におすすめです。
Stayed 4 nights in Oct 2017
Verified

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don"t waste your money

This was the worst experience I have ever had. I went on vacation with my grandchildren ages 6 and 17. This was supposed to be a luxury apartment located in the Ilika hotel. I have stayed at the hotel before and it is very nice. This apartment however was a completely different story. They have a lot of nerve calling it Hello Relaxation. When I arrived I went to check in at the front desk. I explained that it was an apartment through Hello Relaxation. They checked and said they were unable to find my reservation. They gave me the phone number to contact them. When I called I was told that I needed to sign a contract and leave a deposit . I told them that I had contacted them previously and spoken with a man who said that I did not need to have a contract because it was already booked with Expedia. They said they needed me to email my drivers license and the front and back of my credit card. I refused to send this by email and said I would fax it only after speaking with Expedia. The staff at the front desk were very nice and then gave me the phone number for Expedia hotel reservations. The person at Expedia assured me that they had in fact been paid and that they would contact them immediately. When they called me back they gave me a persons name to speak to directly and that they were going to expedite my reservation. I called and asked to speak with her. I was told that I did have to sign a contract or I could not have the reservation.
Stayed 7 nights in Jul 2017
Verified

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service

Convenient but bad service and terrible parking

Good location however there were a number of issues with the property service. I was locked out of my room twice due to key malfunction. The first time there was an argument between hotel management and the property owners. We were locked out of the room for four hours and after a number of expensive phone calls the issue was resolved. I am still to see if they compensate me. Parking was useless
Verified

4/10 Poor

TTT

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

ハローリラクゼーションの場合は要注意！

イリカイホテルですがエージェントはハローリラクゼーションというところでした。 まずややこしいのがホテルが完全に予約されるまで。 色々メールできますが最終的にはIDを送るまで完了しません。それについても返事は一切なし。そして一般のチェックインと違ってフロントでチェックイン／アウトしません。それに伴い苦情やお願いはフロントでは管轄外のようで聞いてくれません。 3日目にカードキーが故障した時も自分が泊まっていることをホテルのデータではわからないようで何度もハローリラクゼーションに電話しなければなりませんでした(ちなみにカリフォルニアへ)結局直してくれることになったのは丸一日後でそれまで誰か一人は部屋で待機でした。 ホテルはいいけど普通の契約でない時は要注意です。 個人的には次は無いですね。