Family friendly Hotels in Hoan Kiem, Hanoi

"It was very comfortable, clean and at a great price. What was especially nice was that my flight got cancelled and I had to adjust my booking twice times. Each time Ms. Jenny gladly helped me adjust my booking. She was very polite and respectful and it made my experience that much more enjoyable!"

"Excellent location, staff very friendly and accommodating, the breakfast was great. I really enjoyed my stay with La Nueva Boutique 👌"

"This hotel is amazing. The staff are warm and welcoming and the rooms are divine. After staying one night, we rebooked to stay again on our way back through. We’d stay here again and again. "

"Melia Hotel is a hote"

"Everything about this hotel works perfectly. The location, rooms, staff and food are exactly right. The manager, Alex, is happy to "go the extra mile" to make sure that you have what you need and that you're well looked after. His team is friendly, helpful and all seem to be very happy. This is the fourth time I have stayed at this hotel, and it won't be my last. Location-wise, you are in easy reach of Hoan Kiem lake, good eating places and, if you're feeling brave, the train street. I just need to say and extra 'thank you' to Alex. I don't think the word 'no' is in his vocabulary and this attitude just takes the stress out of business travel in Hanoi. When a promised delivery failed to arrive, it was Alex who go on the phone to DHL to find out what was happening and then made sure that when it did eventually appear it was sent on to my next hotel in HCMC. Exceptional service. Sure, you can stay in grander hotels in Hanoi, but you can't get much better!"

"Amazing Location, service and amenities . Staff kind, efficient and helpful All in all great experience "