Hotels near Highland Hospital of Rochester

"Great stat. Very clean, and very friendly staff1"

"Towels weren't clean. Hopefully they'll be nice and clean next time."

"Very nice place. Clean and comfortable"

"Clean room. Friendly staff!@"

"Staff was friendly and helpful, room was clean and comfortable. "

"How polite and informative the receptionist is."

"Excellent service, very clean! "

"Kitchen was fine, except microwave is too big for it's cubby, so door only opens slightly, especially difficult because it is placed well below counter level. Bathroom door is difficult to close, as it does not clear the flooring. Pretty noisy and raucous, due to the DSS residents, terrifying encounter with two big pitbulls who came barreling out of the elevator, but owner resumed control. One hears every one of the massive, heavy room doors slamming during room checks, but I appreciated them and the sturdy locks when trouble would erupt in the hallways. My worst experience was when the fire alarm went off in my room for no reason, twice. Between the lights and sirens all I could do was take refuge in the bathroom, hands over ears. Couldn't go back to sleep after that! Staff is trying to cope but are short staffed and under trained. But it met my criterion. Clean, comfy, mostly quiet and affordable. My guess is ownership is not real bright and undercapitalized. Too cheap to hire hospitality professionals. That said, I'd stay again because I understand the challenges of extended stay properties that don't have much know how, and I'm not your typical traveler, am a hospitality professional. Might be scary for families, or those who expect 5 stars from a two star property with no flag. Good for construction workers on per diem. Hope it gets straightened out, it's a great property in a lovely location. Tough tho, with no flag,and no effective marketing."

"I made a negative comment the day previously and I have to say that the problem was handled which I greatly appreciate. Not a bad place especially for the price "