Heybridge Basin Hotels

"Very clean room in ex Ellen condition. On the ground floor near the door was a little noisy."

"Clean room but had a damp smell. Went for drink in bar and must say bar man could have bedn bit happier,served beer in a strange glass, which he changed after i requested different glass, his excuse was no clean glasses ?? It wasnt busy so not sure why no clean glasses ? Reception staff lovely and polite"

"Superb friendly service"

"Everything was great "

"Everything about our stay was excellent, the service and the staff in particular were next level fantastic!"

"Everything was spot on again "

"The staff were so nice, really friendly and helpful. We had evening meal and breakfast and they were both great. The pool was fine, had a nice swim, jacuzzi and steam room. The let down was the room hadn’t been cleaned, there were still balloons in the room and leaves in the bath, half a toilet roll from previous guests. Also we got charged 4 different prices at the bar for drinks and a large Chardonnay was £15.95 for a glass, not a bottle, which we found extortionate…"

"Stayed two nights for work. The chair in the room might as well have been a concrete block, which when you're working away isn't a nice way to sit and relax in the evening. The taps in the sink and shower were stiff and almost uncontrollable for flow and temperature. The carpet was dirty and very tired, the towels were like sandpaper, and there were only two sockets, one of which was so loose it would certainly not pass a decent electrical inspection. To top it all off the staff on reception that I spoke were both pretty miserable and unhelpful, and wouldn't give me a VAT invoice for my stay. They said it was because I booked through Hotels.com, but every other hotel I've stayed at have been able to. I'm away a minimum of 100 nights a year too, so I know hotels! The room was cheap, but even then, it wasn't good value for money. I certainly won't stay again! Plenty of better places in the area for similar prices. Avoid this one if you can!"

"Great"