Hessenford Hotels

"Staff on reception and cleaning lady were fantastic, two of the bar staff were not. The standard of food years ago wasn't very good, tried it again as the menu had changed and again still appalling.. found the peeling from onion mixed in with pulled pork, and the pulled pork was full of fat.. Sent it back and was given a madras as a replacement which was sent back again as it tasted like it come from a can, extremely bland and no heat at all.. very dissatisfied with the food since the Jamaican inn has been taken over by a chain.. Such a shame as the building and rooms are fantastic and in a good location."

"did not use"

"This hotel is a must stay .... we have been coming here for 25 years...."

"We had a pleasant stay-the room was clean and spacious, swimming pool, sauna and a restaurant were great too. Very friendly to families, highly recommend. "

"All just ok. Staff great"

"The hotel was nice - we were also allowed to play board games in the breakfast room. Thank you!"

"No pool "

"Facilities really are first rate, staff are very friendly and attentive. Lots of sporting activities available, on-site food is pretty decent, although we tried to make use of the self-catering facilities. Rooms are lovely, although soundproofing could be improved but generally other guests are thoughtful. My only area of improvement would be the cooking facilities within the apartments. They are very basic and missing some simple amenities such as a chopping board. But overall really can't fault it. This was our second visit. I'm sure they'll be a third."

"Clean, friendly staff, parking isn't free but daily charge is only £10 but limited, comfy bed, no storage, only hanger and wall hooks, perfect for 1-2 nights but we stayed for 4 so it started to get uncomfortable, especially no table, 1 chair and fixed in place cushion seat."