Heckfield Hotels

"The staff were exceptionally friendly and accommodating throughout our stay, which we truly appreciated. Unfortunately, our initial room had several moths, which was not ideal. We were aware that a wedding was taking place at the hotel; however, the music was so loud that it made it impossible to sleep. As we were travelling with four young children, this made the situation particularly challenging. To their credit, the staff handled the situation well and moved us to a room on the fourth floor, which we were grateful for. That said, it was unreasonable to expect guests to pay for a room where the noise levels made it so difficult to rest."

"Building work across the hotel restricted things so that reception and dinner/breakfast served in temp locations but staff did there best to make things seem normal."

"Everything you need when travelling for business "

"Booked here for my son’s wedding unfortunately can’t say it all ran smoothly. Firstly we were constantly waiting to be served both in the bars and for breakfast, the only excuse they gave us was they were short staffed not what you want to hear when you’re spending a lot of money on a wedding. Overall the wedding went well and was well organised."

"Beautiful estate."

"Fantastic stay - kids were fully entertained with their Endless list of activities over Easter break "

"Great hotel. Great location. Great breakfast. Wonderful staff too "

"When booking with this hotel make sure that breakfast is included in the fee for the room. Otherwise you will be paying 15 pounds for every meal. Also, the outlets are not the normal to outlets that you would see in modern hotels. Make sure to get a three prom to change your electronics. The Wi-Fi is not that get. "

"I found room and bathroom very fresh and clean. Bed was comfortable towels were changed regularly. "