Heart of England hotel rooms a the BHG Budget Hotel Group

"The rooms were very comfortable and clean. Absolutely gorgeous property. The reception staff were all very friendly and helpful. I had forgotten to print something off at home and the lovely girl on reception told me she would print it for me if i emailed it over. Saved my bacon. Would definitely stay again "

"Quick stay for the Black Sabbath concert, spacious room, quick and helpful check in even late at night. Bathroom could use a touch up but it was perfectly useable."

"This hotel is always my first choice when staying in Birmingham as it is away from the city centre and has plenty of places to eat nearby The staff are always so friendly and polite I had excellent customer service at my recent check-in, there was a queue at reception and as a regular at the hotel, the guy on reception who knows me from previous stays had already checked me in, he called me forward whilst checking someone else in and gave me my keycard! Excellent customer service"

"Out door eating area very clean and well kept. We had a school reunion, there was plenty of space, tables and chairs. Great breakfast and evening meals. Entertainment in the evenings. The front terrace was lovely to sit on in the day time. "

"Great location for Utilita and Broad St "

"This is a great hotel in a central location. Really comfortable room, exceptional staff and customer service. The breakfast was amazing and the staff went out of their way to make up a tray of vegan options for my daughter who wasn't feeling too good."

"Staff were super! "

"Really good rooms and staff. The bathroom is very clean. "

"Lovely room, clean modern bathroom with a great shower. Staff were very kind too."