Hatoyama Hotels

"The room appears smaller than shown on photos. We booked a room for 2 adults and 2 kids but there was barely space to open up 2 pieces of luggage. The front desk area is nicely decorated and sparkling. However the room is a bit dated especially the toilet. Breakfast was amazing though with many choices and delicious. If you want to get to the hotel from Omiya station, you can go through the shopping mall with an elevator access, otherwise you need to go down a flight of stairs outside. Overall it was okay for our 1 night stay, if longer it wouldn’t be comfortable due to the small room."

"Good"

"The check in was a nightmare, staff did not seem to know that I booked 2 rooms and the computer check in did not help. wanted to do laundry that's why I booked this hotel, but there were only 2 washer/dryer machines in the hotel and there were long ques for them so we had to wake up at 5am to do laundry. "

"嘗ての普通のベッドが良い。 布団のような、和室の様な設計は高齢者には向かない。 あのタイプの部屋は二度と泊まりたくない。"

"The breakfast at this hotel was wonderful. The rooms were very clean and the staff was hospitable. I will definitely be staying here again."

"Absolutely wonderful staff, clean, and Convenient to nearby train station "

"Good local. Next to train station. Big mall next to the hotel. "

"Very friendly staff and close to the jr station. Spacious room, and an excellent breakfast buffet."

"Very close to the station, excellent amenities in or close to the property. Staff was efficient and friendly. Room turndown service everyday was awesome. We really enjoyed our stay and highly recommend this property when visiting Tokyo. Bonus that Omiya is a Shinkansen station 🙌"