Hatoyama Hotels

"Always stay here when visiting"

"Just perfect!"

"Liked that there was a fridge and microwave in our room and an onsite onsen. Although sad that the women's onsen doesn't have a cold plunge or sauna like the men's. Provided pajamas, onsen towels and disposable slippers were good additions. Breakfast was ok.Thanks for a lovely stay."

"Definitely a great place to stay if you are visiting Kawagoe with its historic 'Edo Town', as the nearest station (Matoba) is just two stops away. The very kind owner/host offers a comfortable place to stay with excellent hospitality and flexibility for not just solo travellers but couples and even small groups. The location is just a short walk from the station with plenty of shops nearby to meet your short-term shopping needs. The spacious room with the basic furnishings proved to be a great...

"Very friendly and helpful staff, large rooms, comfortable stay"

"このあたりで一番安いホテルですが、部屋も広くて、駐車場も広くて便利。ルームサービスも安価で品数も多くて便利。チェックアウトが15時なのがなによりありがたい。"

"Best hotel in Chichibu"

"Helpful and friendly staff. The Onsen is very nice especially the outside area that you can hire. The beds were comfortable. Not a lot of space for storage of clothes and luggage in the rooms. The Japanese restaurant in the spa was good and affordable. The Chinese restaurant was good food. The hotel and rooms are dated and need a Refresh. Nice views of the surrounding landscape. 5 min drive to a town with supermarkets and restaurants."

"Cool concept. Great execution. Spaceship themed, had lots of nice touches. Great price"

"This was our "budget" stay and it ended up being our absolute favorite. Comfortable room, friendly staff, steps from the train station, and delicious free breakfast. I would love to stay here again. "

"The first room smelled like sewage sadly, I reported it and the front staff promptly put me in the new room and it was nice and clean, no issues- I’m suspecting some old pipes maybe? But other than that, I really appreciated their hearty breakfast menu option you can add, they seemed more thoughtfully prepared than what you would expect from breakfast buffet- Staffs are cordial, nice and helpful :)) The big bath area is a very nice addition - I do wish it smelled more like Hinoki and wondered...

"Extremely hospitable and helpful. Would definitely like to come again. "

"great service"

"Beautiful Ryokan with caring staff and a delicious breakfast! "

"Very limited walking accesses to eating spots, even no varieties. In the room, well cleaned, quiet, nice bed, but very disappointed at the much expecting relaxing time in the public bath. It was not warm enough. "

"Room was spotless and deep cleaned Daily, highly recommend staying here "

"Clean room, lovely welcoming staff"