Hato Nuevo Hotels

"I wish they had another restaurant choice, and some type of nightly entertainment other than a casino. Forced you to leave the property for food and entertainment options."

"This property is absolutely beautiful! The staff were always welcoming and helped with all of our needs during our stay. The room was perfect for my family of 5. We will definitely be staying here again."

"Expedia is selling the hotel as it has parking space and has not, it is the airport parking space. Not easy to find and you can hear all the noise around you"

"Location is excellent! Nevertheless, building and facilities were poorly maintained. Room kitchen sink was clogged until check out. Bed fitted sheet was missing, only one flat sheet was placed.Bathroom towel bar loose and comes apart when towel we’re placed on it. Front desk personnel were willing to help but it was not on their hands. Housekeeping staff need training and uniforms they were not identified. "

"Room was very clean and beautiful. The staff was amazing, polite and friendly. The beach view took my breath away. I can't wait to go back!!"

"Our door wasn’t able to be locked from the inside, making our overnight stay feel unsafe. There is a parking lot (paid) across the street and there was an attendant there but he was asleep. Overall, I would not recommend because it didn’t feel safe. "

" Nice place to stay! "

"Happening place but the rooms were outdated. Staff is great! "

"The resort itself was nice. The cleanliness wasn’t up to the Fairmont standard we are used to"