Harrisburg - Hershey Hotels with Hot Tubs

"I loved it! I would definitely stay again!"

"It was clean"

"Our room had a terrible musty odor, and it was very warm. The air conditioner worked well to cool it off, but was so loud we could not sleep so we had to shut it off. The couch and chair in the room were rather uncomfortable. The breakfast was decent, fair amount of choices. Check in and check out was easy."

"Room was marginal. Leaking tub all night was frustrating. Both queen beds had sagging mattresses. The breakfast was horrible. Limited items. I had stale cereal. The worst however was the rude and condescending staff. Upon checkout they scolded my wife for not reporting leaky tub. She responded with why didn’t cleaning crew report it before we checked in? We’re sorry we stayed here. "

"Good value"

"Very clean and quiet. Staff was very helpful."

"When we checked in the gentleman helping us was anything but a gentleman. He was rude and not helpful. When we said we didn't understand why if we were Hilton Honors members that we were not granted complimentary breakfast. He rudely informed us that we booked through a third party app and were not entitled to any Hilton Honors amenities. When I said we had been asked for our Hilton Honors number and had gotten communication from Hilton Honors.....he answered the same thing over and over....you booked through a third party app. We finally went to our room to find it to be filthy. The bathroom had hairs on the toilet and a long black hair and dust and dirt on the hand wash container on the wall. I have photos. We left for dinner and a show and came back deciding to make a cup of tea using the hot water in the lobby but the hot water was not hot. We decided to make tea in the room but the keurig was filthy and obviously had not been cleaned in a long while. I have photos. I intend to write a complaint to Hilton Corporate."