Harbour Pointe Hotels near Seattle

"They had great pillows."

"Friendly staff, great location, nice stay!"

"Staff was very friendly and helpful. Location was walkable to many of Seattle’s attractions. Room was comfortable and clean. "

"Room was clean and well furnished, front desk staff was friendly and very accommodating to our various requests, and the central location in downtown makes it easy to get to most key areas."

"Great location "

"Tv didn’t work, air conditioning wasn’t working. wasn’t much space in the rooms. Beds took up 50% of the room. No lock on the bathroom doors. No sitting chair/table. Just a small bedside table inbetween the 2 beds. "

"Basic goodness"

"Great place to stay while visiting Seattle! Chandra at the front desk was absolutely amazing! We stayed one night here before boarding a cruise for our anniversary. While dropping our luggage off before our room was ready, we mentioned we were in town for our anniversary. When we got back and into our room they had decorated our room for us and left us a personalized card! Such a personal touch that really elevated the stay. The room was clean and we had a great view of the Space Needle. The hotel is easy walking distance to the highlights along with easy access to public transportation to help get around. They also have a shuttle service they can arrange for you to take guests to the port and airport for a small fee. We would already visit again for the clean rooms and location, but the amazing staff, especially Chandra, really made it special for us. We will definitely be back on our next trip to the city! "

"We’ve stayed at various Fairmont properties before and have always had great service, so unfortunately this location fell short for us. First, the hotel itself is beautiful, and we were very happy with the room as well as the gym and pool area. However, we were disappointed with the overall service experience. It took almost 45 minutes to check into the hotel, and the lineup extended from the front desk to the elevators. I’ve never waited that long to check into a hotel before. We also dined at the lounge several times. The food and atmosphere were good, but the evening service was disappointing. We were seated at a table that was dirty and sticky, and when we pointed it out to the server, he simply dropped off a cloth for us to clean it ourselves. We also had to call the front desk from our room twice, and both times we were on hold with an automated system for over 30 minutes, which was extremely frustrating. I’ve never stayed at a hotel where guests cannot directly reach the front desk and speak with someone. Paying guests do not want to speak to a robot and then wait 30+ minutes for assistance."