Verified
10/10 Excellent
Vy
Aug 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Vy
Stayed 1 night in Aug 2025
Entire apartment
Willow Old Town Hanoi
3.0 star property
Choose dates to view prices
Photo gallery for Willow Old Town Hanoi
Close to Hanoi Old Town Night Market and Hoan Kiem Lake, Willow Old Town Hanoi provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Pet friendly
- Free WiFi
- Air conditioning
- Laundry
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About this property
Willow Old Town Hanoi
- Apartment near Hoan Kiem Lake
- Close to Hanoi Old Town Night Market and Ho Chi Minh Mausoleum, Willow Old Town Hanoi provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
- You'll also enjoy perks such as:
- Luggage storage and tour/ticket assistance
- Room features
- All guestrooms at Willow Old Town Hanoi offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
- Extra amenities include:
- Bathrooms with showers and free toiletries
- Mini fridges, heating, and desks
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Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, key retrieval
Pets
Pets allowed for an extra charge of VND 150000 per pet (varies based on length of stay)
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Children and extra beds
Children are welcome
Important information
Optional extras
- Nearby parking fee: VND 50000 per day (328 ft away; open 6:00 AM to 10:00 PM)
- Pet fee: VND 150000 per pet (varies based on length of stay)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have elevators
Frequently asked questions
Is Willow Old Town Hanoi pet-friendly?
Yes, this property allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of VND 150000 per pet, per night.
What time is check-in at Willow Old Town Hanoi?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Willow Old Town Hanoi?
Check-out is at noon.
Where is Willow Old Town Hanoi located?
Located in Old Quarter, this apartment building is within a 10-minute walk of Hang Dau Water Tower and Hanoi Old Town Night Market. Hoan Kiem Lake and West Lake are also within 15 minutes. Hanoi Long Bien Station is 25 minutes by foot and Hanoi Railway Station is 27 minutes.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
10
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
6/10 Okay
Nathalie
Nov 5, 2025
Liked: Communication
Serviette
Nathalie
Stayed 2 nights in Oct 2025