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"私たちはこの宿泊施設の全体的な雰囲気がとても気に入りました。とても歓迎される雰囲気で、清潔で広々とした客室、そして親切で素敵なスタッフが揃っています。私たちはファミリールームに宿泊しましたが、とても広くて家族全員ぐっすり眠れました。本当に素晴らしかったです！ロケーションは旧市街を探索するのに完璧ですが、静かな場所にあるため、騒音はほとんどありません。ぜひおすすめします。"

"The staff at the hotel were awesome! Had an amazing massage at the spa. I also loved the location - so much to walk to and see from the hotel! "

"the staff was phenomenal, each person made an effort to ensure that our stay was great"

"Really enjoyed staying at this place, especially for the price. There were a few minor inconveniences, but other than that it was a great experience. "

"The hotel was perfectly suited for the Old Quarter and easy walking distance to key sights. Nice and clean. Excellent bathroom facilities. Staff were superb and always on hand to help. We were welcomed with a cold drink while check-in happened we were given a map and guidance on what was nearby. Thank you to Anna, Angela, Messi and others for all their help. Special mention also to Paul who worked in the breakfast. I can definitely recommend the hotel"

"Excellent place "

"Hanoi Royal Premium Hotel is exceptional value for money. Right in the heart of the old quarter downtown Hanoi. The Hotel is in close proximity to Hoan Kiem Lake and the famous Beer Street. The Staff here were amazing, they kept in contact with us from the onset of our booking, to our arrival in Hanoi. We were met at the Airport by a Taxi and taken directly to the Royal Premium. Special thanks to Anna and Đa on the front desk. Both spoke English and went out of their way to make our stay here enjoyable, giving advice on the restaurants we should visit,and attractions to see. The Royal Premium also has their own in-house Tourist booking office. We took advantage of the 5 Star 2 day Ha Long Bay cruise. Amazing with a private Limo transfer. So sad to be leaving Hanoi and will definitely miss the hospitality of the Royal Premium . "

"Great staff"

"Staff was excellent, room great, felt treated very well. "