Verified
8/10 Good
Anh Tuan
May 31, 2025
Liked: Cleanliness, room comfort, communication
Anh Tuan
Stayed 3 nights in May 2025
Entire apartment
Muse Hanoi Serenity Suites
3.0 star property
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Photo gallery for Muse Hanoi Serenity Suites
Room options
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Showing 3 of 3 rooms
View all photos for Studio, 1 Queen Bed, City View
Studio, 1 Queen Bed, City View
- Sleeps 2
- 1 Queen Bed
- Free WiFi
View all photos for Deluxe Apartment, 1 Bedroom, City View
Deluxe Apartment, 1 Bedroom, City View
- City view
- 40 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
- Free WiFi
View all photos for Family Room
Family Room
- 65 sq m
- 2 bedrooms
- Sleeps 4
- 2 Queen Beds
- Free WiFi
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About the neighborhood
Dong Da, a neighborhood in Hanoi, is home to Muse Hanoi Serenity Suites. Lotte Center Hanoi and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
View more Apartments in Hanoi
215 Giang Vo, Hanoi, 11110
What's nearby
US Embassy7 min walk - 0.6 km
Van Phuc Diplomatic Corps12 min walk - 1.0 km
Lotte Center Hanoi18 min walk - 1.6 km
Temple of Literature6 min drive - 2.2 km
Ho Chi Minh Mausoleum6 min drive - 2.2 km
Getting around
- Hanoi Railway Station10 min drive
- Noi Bai Intl. Airport (HAN)38 min drive
Restaurants
- Bít Tết Ngon2 min walk
- Cuon and Roll3 min walk
- Hao Chi Dimsum4 min walk
- Sữa Dê Hương Sơn3 min walk
- Vua Chả Cá 269 Giảng Võ1 min walk
About this property
Muse Hanoi Serenity Suites
- Apartment near Hoan Kiem Lake
- Close to Lotte Center Hanoi, Muse Hanoi Serenity Suites provides amenities like laundry facilities. Guests can connect to free in-room WiFi.
- Additional perks include:
- Express check-out, express check-in, and smoke-free premises
- Luggage storage, tour/ticket assistance, and an elevator
- Room features
- All guestrooms at Muse Hanoi Serenity Suites feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and free bottled water.
- More conveniences in all rooms include:
- Bathrooms with free toiletries and hair dryers
- 45-inch LCD TVs with digital channels
- Wardrobes/closets, kitchens, and refrigerators
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Property amenities
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Kitchen
- Cookware, dishware, and utensils
- Microwave
- Paper towels
- Refrigerator
- Rice cooker
Bedrooms
- Bedsheets provided
Bathroom
- 1 private bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 45-inch LCD TV with digital channels
Laundry
- Laundry facilities
- Washing machine
Comfort
- Air conditioning
Pets
- No pets or service animals
Suitability/Accessibility
- Elevator (35 inch wide door)
- Smoking not allowed
Services and conveniences
- Blackout drapes
- Daily housekeeping
- Free bottled water
- Iron/ironing board
- Limited-hour front desk
- Luggage storage
- Tour and ticket assistance
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 16 units
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash Breakage deposit: VND 1000000 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Muse Hanoi Serenity Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Muse Hanoi Serenity Suites?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.
What time is check-out at Muse Hanoi Serenity Suites?
Check-out is at noon.
Where is Muse Hanoi Serenity Suites located?
Located in Dong Da, this apartment building is within 1 mi (2 km) of US Embassy and Lotte Center Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Muse Hanoi Serenity Suites Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 2 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
manh tien
Dec 20, 2024
Liked: Cleanliness, room comfort, communication
điều hòa để chiều nóng thì bật lên hơi lâu
manh tien
Stayed 1 night in Dec 2024