Hotels near Hangzhou China Silk Town

"Staff, facilities and food was excellent!"

"Excellent reception service. Needed to stay an extra night and staff was very accommodating and pleasant to work with and really desires feedback which not a lot of hotels ask for. Modern sleekly design rooms that are nice and clean and supplied with complimentary snacks and beverages beyond your normal water, coffee, and teas. Work desks can control height of table for standing and sitting when working on laptop. Very quiet neighborhood even with the vendors right across the street. Al lot...

"Location is great. Staff are polite and nice."

"Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional "

"Very friendly staff, hotel is very clean "

"Very nice staff"

"Very convenient location, excellent staff "

"Great place in a great area "

"Location is good, 5-10 min walk to shops and restaurants. Hotel was very clean, hotel staff were good, didn’t get a chance to try the breakfast but room was very comfortable. Would stay again. "

"Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though"

"Good"

"Wonderful stay! Staff are nice, location is quite convenient. Enjoyed it "

"Location excellent, well trained staff"

"They asked us to change room from sweet to separated two room. I booked lake view but the room can’t see it. "

"The whole experience was great "

"No tissue paper in the room. We got bited by many mosquitoes. "

"Absolutely a beautiful place and an amazing stay! I traveled alone from USA, couldn’t ask for more! Directly across from West Lake! Amazing staff, food, hospitality and room! "

"The receptionists were extremely helpful and friendly, and strove to provide whatever services they could offer. However, there were some major oversights that marred the overall experience. On the final day (2 hours before check-out time was due), the electricity supply of our room was suddenly cut off by the hotel. To our bewilderment, the customer services told us that the room cards had been deactivated. It was 'almost' as if we were being ushered out. Frankly, you would expect a higher...

"Great place! "

"Good location, clean rooms "