Ha Long hotel rooms a the Independent

"Amazing views of the bay from the top of the hill where the hotel is located. Special shout out to Thai An our concierge who helped us with everything and made our checkins as well as internal transfers reasonable and smooth"

"Everything was awesome, excellent service and very modern and high quality accommodations. Roof top pool is also spectacular."

"Overall our experience was very good fresh towels everything day rooms clean, staff were happy and helpful, breakfast was good, fresh and plenty of choice. Only thing that let it down for us was outdoor swimming pool was closed for maintenance, and as we were long stay customers we were looking forward to a couple of relaxing days by the pool. Although there was still an indoor pool it felt stuffy. Obviously this is no reflection on the staff who never failed to disappoint "

"Lovely staff and great breakfast options that are included in the stay. Would highly recommend!!"

"Bad experience with management "

"Most beautiful property I have ever stayed in! The staff was wonderful. The room was fabulous. The concierge Anh Tran was more than helpful, he suggested many special things to see and do, he was great. And Tiep helped greatly with taxis. I plan to return in March 2027 and bring my family from Lis Angeles. Thank you "

"Everything was amazing. Spa is super busy so booking ahead of stay is recommended. "

"Great cruise boat, clean and new, with friendly staff! "

"We had a problem with our room, after trying to fix it the Cruise Manager gave us an upgrade which we were delighted about. Everything else on the Ship was great."