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InterContinental Halong Bay Resort by IHG

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Luxury
5.0 star property
10

Exceptional

Art Deco sanctuary on the beach

Ocean-view dining transforms meals into visual feasts at this beachfront paradise. Two outdoor pools offer relaxation with complimentary cabanas and a poolside bar. Evenings feature the daily manager's reception where guests share stories against Ha Long Bay's backdrop.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P10,328
P11,712 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite, 1 Bedroom (Halong Bay)

Separate tub and shower, hydromassage showerhead, hair dryer, bathrobes

Suite, 1 Bedroom (Halong Bay)

  • Bay view
  • 209 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms (Residence)

Free minibar items, laptop workspace, blackout drapes, soundproofing

Room, 3 Bedrooms (Residence)

  • Bay view
  • 271 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Penthouse, 1 King Bed (Halong Bay)

Free minibar items, laptop workspace, blackout drapes, soundproofing

Penthouse, 1 King Bed (Halong Bay)

  • Bay view
  • 478 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Free minibar items, laptop workspace, blackout drapes, soundproofing

Suite, 1 Bedroom

  • Bay view
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Halong Bay View)

Separate tub and shower, hydromassage showerhead, hair dryer, bathrobes

Classic Room, 1 King Bed (Halong Bay View)

10.0 out of 10
Exceptional
(4 reviews)
  • Bay view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Halong Bay View)

Separate tub and shower, hydromassage showerhead, hair dryer, bathrobes

Premium Room, 1 King Bed (Halong Bay View)

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Private Pool, Beachfront

Free minibar items, laptop workspace, blackout drapes, soundproofing

Villa, 3 Bedrooms, Private Pool, Beachfront

  • Bay view
  • 308 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

View all photos for Villa, Multiple Beds (Halong Bay)

Free minibar items, laptop workspace, blackout drapes, soundproofing

Villa, Multiple Beds (Halong Bay)

  • Bay view
  • 564 sq m
  • Sleeps 14
  • 5 King Beds and 1 Twin Bed

View all photos for Room, 3 Bedrooms

Free minibar items, laptop workspace, blackout drapes, soundproofing

Room, 3 Bedrooms

  • Bay view
  • 271 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room

Free minibar items, laptop workspace, blackout drapes, soundproofing

Classic Room

  • Bay view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Villa, 3 Bedrooms, Pool Access

Separate tub and shower, hydromassage showerhead, hair dryer, bathrobes

Villa, 3 Bedrooms, Pool Access

  • Garden view
  • 272 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Accessible (Halong Bay View)

Separate tub and shower, hydromassage showerhead, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible (Halong Bay View)

  • Bay view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Private Pool

Separate tub and shower, hydromassage showerhead, hair dryer, bathrobes

Villa, 3 Bedrooms, Private Pool

  • Bay view
  • 264 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Halong Bay View)

Separate tub and shower, hydromassage showerhead, hair dryer, bathrobes

Classic Room, 2 Twin Beds (Halong Bay View)

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Bedroom (Residence)

Separate tub and shower, hydromassage showerhead, hair dryer, bathrobes

Room, 1 Bedroom (Residence)

  • Bay view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Bay View (Residence, Halong Bay)

Free minibar items, laptop workspace, blackout drapes, soundproofing

Room, 2 Bedrooms, Bay View (Residence, Halong Bay)

  • Bay view
  • 117 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
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About the neighborhood

Located on the beach, InterContinental Halong Bay Resort by IHG is in Bai Chay, a neighborhood in Ha Long. Sun World Ha Long Park and Dragon Park are local attractions and those in the mood for shopping can visit Halong Marina Bayzone and Ha Long Night Market. Traveling with kids? Consider Typhoon Water Park and Tuan Chau Park. Take an opportunity to explore the area for water adventures such as swimming. Visit our Ha Long travel guide
Map
Peninsula 2, Ha Long Marina Urban Area, Bai Chay Ward, Ha Long, Quang Ninh

What's nearby

  • Bai Chay Beach
    Bai Chay Beach
    11 min drive - 5.5 km
  • Halong Bay Marina
    Halong Bay Marina
    19 min drive - 10.2 km
  • Halong Marina Bayzone
    2 min walk - 0.2 km
  • Ha Long Night Market
    18 min walk - 1.6 km
  • Cái Dăm Market
    6 min drive - 2.6 km

Getting around

  • Ga Ha Long Station
    10 min drive
  • Noi Bai Intl. Airport (HAN)
    145 min drive

Restaurants

  • Phở Gà Tứ Giáp
    2 min drive
  • nhà hàng thq
    2 min drive
  • Ẩm Thực Làng Chài Hạ Long
    3 min drive
  • Magnolia Restaurant
    14 min walk
  • Madam Mai
    3 min drive

About this property

InterContinental Halong Bay Resort by IHG

  • Luxury family-friendly hotel remodeled in 2025 and located in Bai Chay
  • Take advantage of a poolside bar, a free daily manager's reception, and a garden at InterContinental Halong Bay Resort by IHG. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas, and sun loungers. Treat yourself to spa services, such as a massage, a manicure/pedicure, or a body wrap. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The 24-hour health club offers yoga classes and fitness classes; other things to do include beach yoga, archery, and beach volleyball. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area.
  • You'll also enjoy perks such as:
    • 2 outdoor pools and a children's pool, along with a waterslide and pool umbrellas
    • Free valet parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
    • Smoke-free premises, a TV in the lobby, and a computer station
  • Room features
  • All 275 rooms offer comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Hydromassage showers, separate tubs/showers, and children's robes
    • 55-inch Smart TVs with premium channels
    • Wardrobes/closets, balconies, and separate sitting areas

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  • Pool
  • Spa
  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered valet parking on site
  • Limited onsite valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 765,000 for adults and VND 382,499 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • La Baguette
  • MARINA KITCHEN
  • VUE

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Archery
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Games
  • Outdoor pool (guest access)
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (3,671 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool umbrellas

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 3 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2025
  • Reception hall
  • Renovated entire property - June 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 2 and younger eat free breakfast

Rollaway/extra beds are available for VND 1000000.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 765000 for adults and VND 382499 for children
  • Airport shuttle fee: VND 6000000 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: VND 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does InterContinental Halong Bay Resort by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–6:00 PM.

How much does it cost to stay at InterContinental Halong Bay Resort by IHG?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at InterContinental Halong Bay Resort by IHG on Jun 1, 2026 start from P10,328, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Halong Bay Resort by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at InterContinental Halong Bay Resort by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at InterContinental Halong Bay Resort by IHG?

Check-out is at noon.

Does InterContinental Halong Bay Resort by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 6000000 per vehicle applies.

Where is InterContinental Halong Bay Resort by IHG located?

Nestled on the beach, this Bai Chay hotel is within 1 mi (2 km) of Ha Long Bay, Halong Marina Bayzone, and Ha Long Night Market. Cái Dăm Market is 1.5 mi (2.4 km) away.

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Reviews

InterContinental Halong Bay Resort by IHG Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 42 out of 43 reviews
Rating 8 - Good. 1 out of 43 reviews
Rating 6 - Okay. 0 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

Reviews

Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning property with beautiful views of Halong Bay from every window. My room was amazing - possibly the nicest hotel room I’ve ever stayed in. The food in the hotel is outstanding with plenty of variety. I would highly recommend this idyllic property.
The view as I entered my bedroom.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design, staff, facilities, views, everything about this hotel is pure luxury, from the moment you arrive to the moment you leave, they truly make you feel special. I have stayed in many 5 stars hotels and this is one of the best.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful property I have ever stayed in! The staff was wonderful. The room was fabulous. The concierge Anh Tran was more than helpful, he suggested many special things to see and do, he was great. And Tiep helped greatly with taxis. I plan to return in March 2027 and bring my family from Lis Angeles. Thank you
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Unbelievable amount of great service, very impressed by the hospitality! A must go hotel and strongly recommend to everyone!! Great deal with the paramount sea views, beaches, firework, well-equipped gym and top end restaurants!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Laszlo

Liked: Cleanliness, amenities, property conditions & facilities
We stayed 8 nights at InterContinental Halong Bay as a group of four adults, with both breakfast and dinner included. As this was our first time visiting Vietnam, the experience exceeded our expectations. The hotel is beautiful, the rooms are very comfortable, and the food was consistently amazing. Breakfast and dinner offered great variety and quality every day. The staff were professional, friendly, and always helpful. An outstanding stay overall—highly recommended.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean hotel. We stay in the Residence section and were happy with our sea view apartment. Good amenities. Friendly staff. Breakfast was attentive and tasty.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at InterContinental Ha Long Bay was fantastic. The property is fairly new, and everything felt modern, clean, and well maintained. The rooms were beautiful and spotless, making it a very comfortable place to relax after a day of exploring the area. The staff throughout the resort were incredibly friendly and helpful, always greeting us with a smile and making sure we had everything we needed. The pool area was one of our favorite spots, especially with the bar right there. It was the perfect place to unwind and enjoy the view. The beach was also great for walking. We loved strolling along the shoreline and seeing so many shells and bits of sea life along the way. It made for a really peaceful experience. We also treated ourselves to a couples massage at the spa, which was extremely relaxing and a great highlight of the trip. Overall, this is a beautiful resort with excellent service, and we would definitely recommend it to anyone visiting Ha Long Bay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect room

Magnificent and lovely, best, friendliest service. We will be returning. Had view to bay and beach.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a gem. It’s beautiful and has incredible views and direct beach access. Lovely sunset views from the beach and a stylish decor. We did find the pricing of food in the restaurant obscene compared to the wonderful options a short ride away and mediocre at best. For example we had a spaghetti bolognese and stir fried noodles for 950k… We went to one of the nicest restaurants in town that night for dinner and got 2 bowls of crab soup, 12 oysters, salmon entree, shrimp entree and asparagus for the same cost! We reached out to concierge service to arrange our transportation back to hanoi and we were quoted $4,500,000… I check 3 different services and wasn’t quoted over $1,500,000. That’s just offensive. The hotel helped us celebrate with a piece of cake for our honeymoon, which was sweet but overall service in hotel isn’t up 5⭐️ rating. Sat with dirty dishes in room our entire stay despite someone coming by the room. We’ve stayed at Intercontinental Properties all over the world, and this just was not the same experience. We have come to expect from the brand.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, room was really well designed
Stayed 2 nights in May 2026
Verified

10/10 Excellent

carl erik

Liked: Cleanliness, staff & service, amenities
An excellent hotel. The only thing to regret is that we did not have time to stay longer.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities
Amazing place!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, amenities, property conditions & facilities
Immaculately beautiful and new, high end property
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, brand new, clean rooms, and more
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean everything new
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

chun ka chun

Liked: Cleanliness, amenities, property conditions & facilities
Good staff services. The property is newly and well cleanliness.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jannette

Liked: Cleanliness, amenities, property conditions & facilities
Everyone at the hotel was very hospitable. Thank you
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very helpful and friendly. The decor of the hotel is beautiful. The hotel was new so not all of the restaurants were open yet but we enjoyed our stay.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities
This
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stunning!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

RYOKO

Liked: Cleanliness, staff & service, property conditions & facilities
建ってまだ一年未満ということもあり とても清潔で美しかったです。 スタッフの対応もよく 素晴らしかったです。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jean Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel magnifique, steak frites super au restaurant La Baguette. Petits déjeuners très complets au Marina Kitchen. Bref, séjour parfait Rapport qualité prix incroyable
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

SHAN PIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通不方便適合休閒渡假
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

YUNHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
신상호텔로 확실히 인터컨다워요 중간에 클럽라운지 추가해서 지냈는데 기회된다면 호캉스 예정이라면 꼭 추가하길 바랍니다 근데 체크인후 룸사용시 룸과 화장실 중간 슬라이드 문 고장으로 인해서 조치를 취하는데 대응이 적절하지 않게 느껴졌어요 오후 늦게 8시 넘어 체크인하고 피곤한상태로 씻으려구하다가 고장발견하고 얘기한건데 10~20분 수리해도 되지 않으면 빨리 룸교체 해주는게 맞다고 봐요 계속 수리팀은 수리하려구 하는데 되지도 않고 짐도 다 못풀고 씻지도 못하고 피곤한데 시간은 한시간 가량 흐르고 제가 요청해서 룸교체를 받아서 그제서야 쉴수있게되었는데 그런일이 생기면 신속하게 대응해주시길 바랍니다 레이트체크아웃 2시간 요청해서 받았지만 조금은 아쉬운점이 남아 남겨요 그외 조식이며 룸상태며 수영장. 클럽라운지 모두 만족스러워요
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Noah

Stayed 1 night in Apr 2026