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"Excellent customer service "

"Old elegance in display. Felt grandeur of its glorious past. The suite felt dated but made up for the antique furnitures. Overall there is reverence to this display of Manila’s once finest hotel. And we enjoyed it. "

"Hotel room was super cool with a giant fish tank in the room with assorted fish. Tank and room were very clean. The room lighting was cool and calming with even parts of the bed that lit up. Room was rather spacious and bed was very comfy. Big flatscreen TV which even had some American shows and movies. For the price, this place was great. Also, they had a great outside bar with good food, and with a view of Manila bay where we watched the sunset. The area around, Oceanfront Park. was still under construction and severly in need of an update, but the indoor shopping parts were still very nice and cool to walk through. I'd definitely stay here again."

"The staff are very polite and friendly. The unit is neat and clean. I will stay here again next time I will visit the Philippines."

"Nice classic older hotel. Great value for price.Shopping and night life nearby. "

"It's great -as expected.. although emphasis on the washroom, the bathing/shower area needs a door for the common area not to get wet floors.. frosted glass door would be appreciated on the toilet area and the 2 doors that close the washroom should have a locking mechanism.."

"Very nice staff and good food"

"Good for my needs"

"Good place to stay while going to US Embassy."