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Villas Santander - Deluxe Stay

3.0 star property
Hotel in Guatemala City with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Villas Santander - Deluxe Stay

Restaurant
Blackout drapes, soundproofing, iron/ironing board, free WiFi
Terrace/patio
Exterior
Exterior
Villas Santander - Deluxe Stay offers a peaceful retreat near Paseo Cayala. Guests can enjoy the garden, drinks at the bar, and regional cuisine at breakfast. The property features high-speed WiFi and luggage storage, with previous visitors praising the exceptional service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
  • Restaurant
The current price is P1,810
P2,209 total
includes taxes & fees
Oct 6 - Oct 7

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Smart TV
Blackout drapes/curtains
Portable fan
Private bathroom
Digital channels
Laundry detergent
Wardrobe or closet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Premium Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Smart TV
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, 2 Queen Beds

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

Highlights

Soundproofed
Smart TV
Blackout drapes/curtains
Portable fan
Private bathroom
Digital channels
Laundry detergent
Wardrobe or closet
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Superior Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Portable fan
Private bathroom
Digital channels
Laundry detergent
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Guatemala City, Villas Santander - Deluxe Stay is in the city center. Popol Vuh Museum and Ixchel Museum are cultural highlights, and some of the area's landmarks include El Obelisco and Torre del Reformador. La Aurora Zoo and Botanical Garden are also worth visiting.
Visit our Guatemala City travel guideOpens in a new window
Map
Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010

What's nearby

  • Oakland Mall - 16 min walk - 1.4 km
  • Embassy of Mexico in Guatemala - 3 min drive - 2.5 km
  • U.S. Embassy in Guatemala - 3 min drive - 2.8 km
  • La Aurora Zoo - 3 min drive - 3.2 km
  • Paseo Cayala - 4 min drive - 2.9 km

Getting around

  • La Aurora Intl. Airport (GUA) - 20 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Oakland Park - ‬4 min drive
  • ‪Wendy’s - ‬16 min walk
  • ‪Be Café - ‬15 min walk
  • ‪Arbol de la Vida - ‬6 min walk

About this property

Villas Santander - Deluxe Stay

Hotel near La Aurora Zoo
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Villas Santander - Deluxe Stay. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), concierge services, and luggage storage
  • A 24-hour front desk, outdoor furniture, and a vending machine
Room features
All guestrooms at Villas Santander - Deluxe Stay feature comforts such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch Smart TVs with premium channels
  • Wardrobes/closets, portable fans, and limited housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: GTQ 23 to 44 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Wine tasting room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

More

  • Electrical adapters
  • Iron/ironing board on request
  • Laundry detergent
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between April 5 and April 6.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately GTQ 23 to 44 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City

Frequently asked questions

Is Villas Santander - Deluxe Stay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Villas Santander - Deluxe Stay?

As of Sep 24, 2025, prices found for a 1-night stay for 2 adults at Villas Santander - Deluxe Stay on Oct 6, 2025 start from P 1,810.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Villas Santander - Deluxe Stay?

There is free parking nearby.

What time is check-in at Villas Santander - Deluxe Stay?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Villas Santander - Deluxe Stay?

Check-out is at 11:00 AM.

Where is Villas Santander - Deluxe Stay located?

Located in Zona 10, this hotel is within 1 mi (2 km) of Embassy of Israel in Guatemala and Zona Pradera. Centro Comercial Pradera and Embassy of Canada are also within 2 mi (3 km).

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Reviews

Villas Santander - Deluxe Stay Reviews

7.6

Good

7.6

Cleanliness

7.4

Amenities

8.0

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 81 out of 182 reviews
Rating 8 - Good. 42 out of 182 reviews
Rating 6 - Okay. 18 out of 182 reviews
Rating 4 - Poor. 16 out of 182 reviews
Rating 2 - Terrible. 25 out of 182 reviews

Reviews

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service
Is perfect place to stay I recommend TJ's place 100/100
Stayed 2 nights in May 2025

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed sheets dirty, pillow covers dirty with holes, the bathroom super dirty and smells like sewage. Overall the whole room was dirty.
Stayed 3 nights in Sep 2025

2/10 Terrible

ALICIA

It didn’t have shampoo and stuff
Stayed 1 night in Aug 2025

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
We only stay for one night to be close to the airport. The place seems to be "remodeling", but the bathroom I had was really nasty, it has mold everywhere, there is not ventilation, and the shower had corrosion and mold. The bedroom ceiling had mold too and the smell was strong bad. There are not elevators and from the 1st floor to the 4th floor you have to use the stairs, and it is long and hard.
Stayed 1 night in Jul 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!!

I definitely would come back, really good environment, people , respectful, and friendly
Stayed 10 nights in Mar 2025

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Hi, just wanted to share some feedback about my stay. The property had a lot of noise early in the morning, ( construction) which made it hard to rest after a late check-in. Also, there was no snacks or beverages available, and there were too many stairs to get to the room, which was a bit inconvenient. Thank you for your attention.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place, excellent location
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
BBB
Stayed 1 night in May 2025

10/10 Excellent

hesham

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2025

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
It was enjoyable
Stayed 1 night in Mar 2025

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent costumer service
Stayed 4 nights in Jan 2025

2/10 Terrible

Jeong Woo

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

6/10 Okay

Evelyn

Liked: Staff & service, amenities, property conditions & facilities
Quiet and convenient, good price
Stayed 2 nights in Nov 2024

4/10 Poor

Suzanne

Disliked: Staff & service
The hotel is dismal and rooms are dark with no view. The staff in the restaurant were very nice but the food and menu choices were limited. There are no other restaurants in walking distance except for a small mercado. Would not recommend this hotel.
Stayed 3 nights in Feb 2025

8/10 Good

Mesker

Liked: Cleanliness, staff & service, property conditions & facilities
fairly modern property, overall a good stay
Stayed 1 night in Sep 2023

8/10 Good

Luis

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Walter

Liked: Cleanliness, property conditions & facilities
Everything was excellent
Stayed 1 night in Jun 2023

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean , conveniently located, friendly staff quiet. No complaints
Stayed 3 nights in Jul 2023

10/10 Excellent

Carolina Prestinary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Ubication, nice personal and excellent service
Stayed 4 nights in Mar 2023

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. I do not recommend this place under any circumstances. The most alarming issue is the entrance to the “hotel.” There is no reception or lobby. Access is through a garage door, which stays closed during the day. To get in, you have to call a phone number and wait for someone to open it. This is a serious security concern. When I checked in, I had to wait on the street for about 10 minutes with my luggage before someone finally opened the door. The staff was rude from the moment I arrived. There is absolutely no customer service. The facilities are in awful condition: there was no running water in the bathroom, and the toilet didn’t work. On top of that, the place is extremely noisy, and getting any rest is nearly impossible. If you're looking for peace, safety, or even basic respect, this is not the place for you. Avoid this place. Guatemala has far better options for the same price or less.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Feb 2023

8/10 Good

Sixto

Liked: Cleanliness, staff & service, property conditions & facilities

Litlle jewel

Great people…great place for the price you can’t ask for more….my room was to close at hallway a lot of noise
Stayed 1 night in Aug 2023