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Hotel San Carlos

3.5 star property
Hotel with free parking, steps from Avenida La Reforma

Choose dates to view prices

Hotel San Carlos offers a peaceful retreat near Avenida La Reforma in Guatemala. Enjoy international dishes at Restaurante San Carlos, swim in the outdoor pool, or relax in the garden. The Embassy of Mexico and Oakland Mall are within easy reach.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk
The current price is P5,250
P6,405 total
includes taxes & fees
Nov 30 - Dec 1

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Bedroom

Safe

Standard Room, 1 Bedroom

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

1 bedroom, in-room safe, desk, laptop workspace

Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Apartment, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment, 2 Bedrooms

Private kitchen

Exclusive Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Room

1 bedroom, in-room safe, desk, laptop workspace

Comfort Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 km
  • U.S. Embassy in Guatemala - 1 min walk - 0.0 km
  • Embassy of Mexico in Guatemala - 3 min walk - 0.3 km
  • Oakland Mall - 16 min walk - 1.4 km
  • La Aurora Zoo - 18 min walk - 1.5 km

Getting around

  • La Aurora Intl. Airport (GUA) - 19 min drive

Restaurants

  • ‪Pollo Campero - ‬7 min walk
  • ‪Club Italiano - ‬5 min walk
  • ‪Restaurante El Adobe - ‬4 min walk
  • ‪Patsy Reforma - ‬1 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Hotel San Carlos

Hotel near Avenida La Reforma
Located close to Embassy of Mexico in Guatemala and Oakland Mall, Hotel San Carlos provides a terrace, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, Restaurante San Carlos, offers breakfast, lunch, and dinner. In addition to a bar and a health club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Coffee/tea in the lobby, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel San Carlos include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and ceiling fans

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9.2 out of 10, Wonderful, 3,093 reviews
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P5,569 total
includes taxes & fees
Dec 14 - Dec 15
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante San Carlos

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Frequently asked questions

Does Hotel San Carlos have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel San Carlos?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos on Nov 30, 2025 start from P 5,250.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel San Carlos pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel San Carlos?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos?

Check-out is at noon.

Does Hotel San Carlos provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 15 per room applies.

Where is Hotel San Carlos located?

Located in Zona 10, this hotel is within a 5-minute walk of Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 1 mi (2 km).

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Reviews

Hotel San Carlos Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 280 out of 433 reviews
Rating 8 - Good. 101 out of 433 reviews
Rating 6 - Okay. 26 out of 433 reviews
Rating 4 - Poor. 15 out of 433 reviews
Rating 2 - Terrible. 11 out of 433 reviews

Reviews

8/10 Good

Felix

Liked: Cleanliness, staff & service
Clean room. Friendly, diligent and proactive staff. Food it's under average, poor quality for being a hotel. Great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep fine breakfast good location for meetings
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with a great little bar and restaurant in it. Very secure and the friendliest staff!!!! We highly recommend this hotel in zone 10 in Guatemala City.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every time I travel to Guatemala I stay there.
Stayed 1 night in Jun 2025

10/10 Excellent

Fridel

Liked: Cleanliness
Beautiful place, clean, beautiful and very convenient location right in the middle of zone 10 in Guatemala City. Great restaurants nearby and easy to move from there to everywhere in the city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dante

Liked: Cleanliness, property conditions & facilities
Very nice Hotel,I only stayed for one night but definitely I recommend it
Stayed 1 night in Aug 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service always very helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Erol

Liked: Amenities
I loved it! Great place and location! 👍 Looking forward to coming back again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world class very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely stay. Very romantic and great for couples.
Stayed 1 night in Apr 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay for a short trip.
Stayed 13 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and went out of their way to help me with a lost phone. They are wonderful! The property is older, but well cared for and some interesting antiques on display in halls. Would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Pilar

Liked: Cleanliness
Very convenient 12:00pm check out.
Stayed 1 night in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great staff and excellent security.
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were very friendly. Property and room was very clean. Felt safe with security. Would stay again!
Stayed 17 nights in Mar 2025

8/10 Good

Assir

Liked: Staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

karla paola

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean place.convinient location.live it try to stay here.everytime .
Stayed 6 nights in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and dinner! Staff were great. Safe
Stayed 3 nights in Feb 2025

10/10 Excellent

Nona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel San Carlos. The pool was nice and the mattress was very comfortable!
Stayed 2 nights in Nov 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience staying here, will definitely put it on my list for when in the area again.

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Carlos it's a different kind of place. It takes you back to 50's or 60' nice location near La Aurora Airport I did enjoy staying here
Stayed 7 nights in Nov 2024