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Hotel Casa Veranda

3.5 star property
Hotel with a restaurant, steps from Avenida La Reforma

Choose dates to view prices

Photo gallery for Hotel Casa Veranda

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Breakfast, lunch, dinner served; international cuisine
Balcony view
Lobby
Hotel Casa Veranda, near Avenida La Reforma, welcomes guests with praised service. Enjoy on-site shopping and international dishes at La Pergola restaurant. Rooms include WiFi, and staff assist with organizing local tours.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Kitchen
  • Breakfast available
  • Gym
  • Pet friendly
  • Room service
The current price is P5,312
P6,481 total
includes taxes & fees
Oct 8 - Oct 9

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suites, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Junior Suites, 2 Double Beds

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Master Suite 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Master Suite, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 km
  • Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
  • Oakland Mall - 13 min walk - 1.1 km
  • La Aurora Zoo - 14 min walk - 1.2 km
  • Paseo Cayala - 5 min drive - 3.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Zielo - ‬2 min walk
  • ‪TGI Fridays - ‬2 min walk
  • ‪Del Griego - ‬1 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Casa Veranda

Hotel near Avenida La Reforma
Located close to Embassy of Mexico in Guatemala and Oakland Mall, Hotel Casa Veranda provides shopping on site, dry cleaning/laundry services, and a 24-hour gym. Treat yourself to spa services, such as a facial, a sports massage, or a manicure/pedicure. The on-site international cuisine restaurant, La Pergola, offers breakfast, lunch, dinner, and light fare. In addition to a 24-hour business center and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Free newspapers, an elevator, and 1 meeting room
  • A 24-hour front desk, ATM/banking services, and a banquet hall
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 86 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with bathtubs and hair dryers
  • 32-inch TVs with cable channels
  • Wardrobes/closets, kitchenettes, and mini fridges

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9.2 out of 10, Wonderful, 3,054 reviews
The price is P5,123
P6,250 total
includes taxes & fees
Oct 22 - Oct 23
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Pergola

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 23 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Frequently asked questions

Is Hotel Casa Veranda pet-friendly?

Yes, Hotel Casa Veranda allows dogs (limit 1 total) with a maximum weight of up to 23 lbs per pet. There's a fee of USD 55 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Casa Veranda?

As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Veranda on Oct 8, 2025 start from P 5,312.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa Veranda?

Limited spots are available.

What time is check-in at Hotel Casa Veranda?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 55.00 (subject to availability).

What time is check-out at Hotel Casa Veranda?

Check-out is at 1 PM. Late check-out is available for USD 35.6 (subject to availability).

Does Hotel Casa Veranda provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 4:00 AM–midnight on request. A fee of USD 16 per person applies.

Where is Hotel Casa Veranda located?

Located in Zona 10, this hotel is within a 10-minute walk of Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 1 mi (2 km).

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Hotel Casa Veranda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1011 reviews
Rating 8 - Good. 223 out of 1011 reviews
Rating 6 - Okay. 98 out of 1011 reviews
Rating 4 - Poor. 33 out of 1011 reviews
Rating 2 - Terrible. 36 out of 1011 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, large rooms, food at restaurant was tasty, staff are very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel to stay in town
Stayed 7 nights in Sep 2025

10/10 Excellent

Tajmeil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the mall and also restaurant the staff was very nice and helpful room was also big i would definitely stay here again
Stayed 3 nights in Sep 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the airport! Will definitely stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommended a great place to stay
Stayed 3 nights in Jul 2025

8/10 Good

Victor Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion muy espaciosa con area de sala y barra de cocina, muy comoda.
Stayed 1 night in Sep 2025

10/10 Excellent

Keilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 1 night in Jul 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta ese hotel Como en casa
Stayed 3 nights in Sep 2025

10/10 Excellent

Kleys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel, I loved the fact that you could walk around and find bars and restaurants near by.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean
Stayed 1 night in Sep 2025

8/10 Good

EDGARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, muy recomendado. El personal amable y servicial.
Stayed 2 nights in Aug 2025

8/10 Good

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busco a menudo este hotel, me gusta la ubicación y la atención al cliente
Stayed 1 night in Aug 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service
There were shops nearby for shopping and places to dine. The room had a nice view and a balcony, but it was too small to sit on.
Stayed 2 nights in Sep 2025

10/10 Excellent

Margia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice hotel in Zone 10. We really enjoyed our stay here.
Stayed 1 night in Jul 2025

6/10 Okay

JULIO

Disliked: Staff & service
RESTAURANTE MUY CHICO PARA EL DESAYUNO
Stayed 1 night in Jul 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Jul 2025

8/10 Good

Ana P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es cómodo, está muy bien ubicado
Stayed 1 night in May 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El verdadero lujo con hospitalidad
Stayed 1 night in Jun 2025

8/10 Good

IRIS I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención y la ubicació del lugar es bastante agradable
Stayed 1 night in Jul 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito ambiente
Stayed 2 nights in Aug 2025

10/10 Excellent

Lesbia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and friendly; the room was beautiful
Stayed 2 nights in Jun 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y ordenado excelente
Stayed 1 night in Aug 2025