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Hilton Guatemala City
4.5 star property

Luxury hotel with fitness center and business center

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hilton Guatemala City

Photo gallery for Hilton Guatemala City

Aerial view
Breakfast, lunch and dinner served
Smart TV
Breakfast, lunch and dinner served
Executive lounge

Overview of Hilton Guatemala City

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Enjoy the neighborhood

Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015
  • Popular LocationLas Ventanas2 min walk
  • Popular LocationCentro Comercial Pradera5 min drive
  • Popular LocationUniversidad del Valle de Guatemala5 min drive
  • Popular LocationEmbassy of Canada6 min drive
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Room options

Deluxe Room, 2 Queen Beds (Executive)

cleanliness

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Executive Room, 2 Queen Beds

cleanliness

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Patio

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Patio

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Select Comfort bed
Egyptian cotton linens
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

cleanliness

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Executive)

cleanliness

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds

cleanliness

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio

cleanliness

Highlights

Patio
Yard
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

cleanliness

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Santa Catarina Pinula

Located in Santa Catarina Pinula, Hilton Guatemala City is near the airport. Palacio Nacional de la Cultura and Cerrito del Carmen are local landmarks, and travelers looking to shop may want to visit Paseo Cayala and Centro Comercial Pradera. La Aurora Zoo and Justo Rufino Barrios are also worth visiting.

What's nearby

  • Centro Comercial Pradera - 5 min drive
  • Oakland Mall - 6 min drive
  • Paseo Cayala - 6 min drive
  • Embassy of Mexico in Guatemala - 7 min drive
  • La Aurora Zoo - 9 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 21 min drive

Restaurants

  • Café Barista - 4 min drive
  • Krispy Kreme Arkadia - 3 min drive
  • Maria Bonita - 3 min drive
  • Starbucks - 20 min walk
  • Café Barista - 5 min drive

About this property

Hilton Guatemala City

Luxury boutique hotel near Paseo Cayala
At Hilton Guatemala City, you can look forward to a free daily manager's reception, a garden, and dry cleaning/laundry services. The onsite restaurant, Restaurante Las Ventanas, features brunch. In addition to a bar and a gym, guests can connect to in-room WiFi (surcharge).
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), tour/ticket assistance, and ATM/banking services
  • 12 meeting rooms, a reception hall, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 130 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with tubs or showers and hair dryers
  • Smart TVs with cable channels
  • Separate sitting areas, childcare services, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: USD 17–20 for adults and USD 17–20 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Las Ventanas

Things to do

  • Gym
  • Outdoor pool
  • Piano

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 49,729 square feet of conference space
  • Business center

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rug in room
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Built in 1995
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17–20 for adults, and USD 17–20 for children
  • Fee for in-room wireless internet: USD 10 per night (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Fee for wired internet in public areas: USD 10 per day (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Frequently asked questions

Does Hilton Guatemala City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Guatemala City?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Hilton Guatemala City on Apr 5, 2024 start from P 6,082.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Guatemala City pet-friendly?

Yes, Hilton Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Hilton Guatemala City?

Self parking is free at this property.

What time is check-in at Hilton Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Guatemala City?

Check-out is at noon.

Where is Hilton Guatemala City located?

Situated near the airport, this luxury hotel is within 3 mi (5 km) of Centro Comercial Pradera, Zona Pradera, and Embassy of Israel in Guatemala. Paseo Cayala and Universidad del Valle de Guatemala are also within 6 mi (10 km).

Hilton Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 572 reviews" "
Rating 8 - Good. 113 out of 572 reviews" "
Rating 6 - Okay. 58 out of 572 reviews" "
Rating 4 - Poor. 35 out of 572 reviews" "
Rating 2 - Terrible. 23 out of 572 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Andres, Bellevue

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I had a bad experience with the staff not informing me about the early check in process and with the receptionist when trying to do an early check in. Made it very hard while having an eight months old baby.
Stayed 1 night in Mar 2024

2/10 Terrible

Danielle, BROOKLYN

Stayed 4 nights in Mar 2024

6/10 Okay

Mary Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
There is a lot of road noise depending on where the room is situated. Had medicine stollen from our room
Stayed 2 nights in Mar 2024

6/10 Okay

Ana

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Juan Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff
Stayed 1 night in Feb 2024

4/10 Poor

Olga

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
El personal no es amable. El área de la piscina está descuidada y no tiene servicio de restaurante. El bar abre hasta las 6pm
Stayed 1 night in Feb 2024

10/10 Excellent

Francois

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Clean. Staff very polite and service oriented
Stayed 2 nights in Feb 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Latoya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2023