Grosmont Hotels

"Did not opt for breakfast "

"Great hotel - within walking distance of ICC but there is a free bus you can arrange with ICC - very clean, great staff - room was really big and had plenty of room (room 48) - would definitely recommend 👍"

"We really enjoyed our stay at The Royal. The staff were really helpful and efficient. The food was excellent and really good value for money. We ate here for two nights as it was very good. The rooms were clean and we had a lovely view of the river and the shops were close by so a nice location. You could park so everything worked well. Thankyou to everyone who works here for a very nice break. We appreciated our time there."

"Dated but clean snd with great location"

"Breakfast was lovely staff were wonderful and helpful had a lovely few days looking forward to going back later this year "

"Breakfast has so many options and was lovely and fresh. Staff were very friendly and always smiley and helpfull and the pool/spa was very relaxing would definitely recommend staying here"

"I have stayed at this hotel on numerous occasions over the last year and found it to be very comfortable, peaceful, scenic, with lovely staff and good food and also a conveniently close distance to the M4. Generally the accommodation is of a high standard of cleanliness and comfort. I was disappointed on my last visit however, to find that my booked suite had been 'upgraded'. The upgrade was underwhelming, being a single room with a balcony overlooking the lake. Whilst the room was adequate and view nice, this wasn't really an 'upgrade' compared to the suite (which are very well appointed and comfortable) also the balcony appeared to be in some state of disrepair and a bit rickety. I made a complaint on check out that I didn't feel the upgrade was value for money compared to the suite but sadly this does not appear to have been followed up on as I have heard nothing back which is very disappointing."

"We had a fantastic experience at the hotel, staff were really friendly and helpful, our air conditioning broke in the room, the staff on duty changed our room with no problems, breakfast was great too. It was a lovely weekend stay "

"Good breakfast but dining room was too far away from where we were staying. Staff ok. Room old and worn out could do with updating "