Greenwich hotel rooms a the Best Western

"Central to all the sights, clean, modern rooms. My room was basic and modern in design with comfortable bed and very quiet. Breakfast was good. Good value. "

"Breakfast was fresh and good Room was clean Bed linen was dingy Location was desirable for my needs"

"Excellent hotel,great location for the O2 Arena"

"Very nice hotel - super expensive though! Not hugely helpful with wheelchair support when needed from the o2."

"The hotel itself was lovely, nice decor clean rooms , they are a little small but it’s just a base at the end of the day. The bed was very comfy and location great. The breakfast was anlso very nice and great value. Only downfall was the air con didn’t work and had an awful nights sleep as we were so hot. The staff were very helpful and changed our room , however we did have the same issue and again aircon was not working. We didn’t mention anything again ax would have had to pick all our stuff up again for one last night. "

"So much wrong here. We were informed by Hotels.com that we had to contact the Crown rooms at least 24 hours prior to arrival for check in instructions. We did so via hotels.com messaging service twice - but did not receive a response. We also then tried the crown rooms directly (again no response) and tried to call the crown rooms (the phone number on their website is discontinued). There was also no way of contacting anyone on hotels.com for an update (VERY POOR!) Upon arrival - we had to go into the bar to check in (no issue). However, a young man who was on his own in the pub had to leave the customers who had just walked in unattended to show us to our room. According to their website the pub has just been renovated - and clearly all the rubbish had been left in full view of the room guests at the bottom of the stairs at the back of the pub - so not a great first impression. Not really any dialogue about anything from him. Just a key and a room. There was a towel on the floor next to the bed (when I picked it up - it was clearly there to hide a stain. There was a free standing fan in the room which was really disgusting - the TV (too big and too low - bit of a H&S issue) was covered in dust, as were the pictures and the sides within the room) The pillows had no protectors on them and only one cover, so although clean,, it will only be a matter of weeks before those too are disgusting. The bathroom - although the floor was very slippery was at least clean. "

"Great room had everything you needed, staff were friendly & hopfully, parking right outside, brilliant location especially for the o2"

"Breakfast menu was great and staff were very helpful. However i could not sleep very well as other residents were making and lot of noise during the night inside and outside the hotel. There was nothing being done about this. I guess they are entitled to there fun !"

"As women with noise sensitivity, I had best time at this hotel, very quiet. Room was clean, staff friendly, air conditioned highly appreciated. Mattress was comfortable and bedsheets clean Hotel got you covered with essential items like shampoo, body wash and hand wash + clean towels every day "