Great Lakes hotel rooms a the Highgate Independent

"Yes everything was magnificent "

"Great location. Some hotel staff a bit snooty but otherwise OK. Didn't eat or drink there - greater options in the neighbourhood. Tried to charge me for a glass of milk for me tea!"

"Very clean friendly staff , comfy beds"

"Had no problems staying at this hotel. Rooms and beds were clean. Staff was helpful and the view of the Falls was great!"

"So impressed with this hotel and their customer service. Will definitely book here again. Nice to experience a high level of competent service at a reasonable price. Good job to all "

"Clean room, no hot tub"

"Easily the best family-friendly hotel, perfectly located in the heart of downtown. The pool, and especially the updated kids activity room came in very handy. Definitely a differentiator. The staff was quite friendly. The room was clean (wish the TVs allowed streaming, though). The breakfast wasn't cheap, but quite hearty and fresh."

"Staff were nice and friendly. They helped me a lot with my credit card. "

"Good: Clean; friendly staff. Bad: hot water stopped working at some point; safe was not working; lightbulb kept flickering; ice machine was broken on the 10th floor"