Graux Hotels

"The Parking was quite inconveniente and once they run out of space parking off property was a nightmare "

"Spacious ensuite bedroom for family. Nice range of breakfast.options. Good value for money. Easy access from main motorway."

"The Royal Snail is a great boutique hotel on the outskirts of town but very walkable. Free parking outside the property. Rooms were spacious and all staff were happy to help. Breakfast was good - only cold buffet on display however hot items could be made on request which was great as they were fresh! I really appreciated the omelette and bacon which was cooked for me! Restaurant was lovely with great food. It was busy with few staff however we never felt like we were neglected and they made sure we had everything we needed. Good selection of wines and specialist gin with many tonic options. The spa is quite pricey but beautiful, very small but a high standard - treatments need to be booked in advance as external staff cons to do these. The gym is small and functional (TV was missing from wall when we were there). The pool is really tiny - it’s a plunge pool more for decoration - would be great to have some big fish in it as not really a functional pool! The bedrooms are nice with the best mini bar I’ve had for years! Huge super king bed. Beware that some bedrooms have only a glass screen between the bedroom and bathroom with no privacy screen! Ours had a separate bathroom which was fine (6th floor). The TV really needs upgraded in the room - specified SMART TV but wasn’t - usually freebies channels only, no internet to cast devices or watch Netflix etc. I would highly recommend this hotel and definitely return! "

"Staff was very friendly. My daughter accidentally left her airpods and didnt realize til we were at the airport. She emailed the facility, they found them and offered to hold them and provided a delivery service where she was able to have them arranged to mail back to the states. It was very much appreciated!"

"Welcomed by staff"

"Within walking distance to train station and all attractions "

"Clean room with AC and a good size, lovely view of the lake. Restaurant very good and reasonable price. Plenty to do around the lake, we cycled in the area along quiet road and dedicated tracks. Very enjoyable."

"it was nice but the gardeners took up all the handicapped parking with their trucks"

"Great and friendly staff!"