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Overview of The Wembley A St Giles Hotel Penang

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Guest reviews

4.2 / 5Very Good
558 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

Popular LocationKOMTAR2 min walk
Popular LocationPrangin Mall5 min walk
Popular LocationPenang Times Square6 min walk
AirportPenang (PEN-Penang Intl.)16 min drive

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  • Executive Suite

    Room amenities

    • 44 sq m
    • Sleeps 2
    • 1 King Bed
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  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 King Bed
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  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 King Bed
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  • Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 King Bed
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  • Executive Room, 2 Single Beds, Non Smoking

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 2 Twin Beds
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  • Superior Room, 1 King Bed, Non Smoking

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 King Bed
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  • Superior Room, 2 Single Beds, Non Smoking

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 2 Twin Beds
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About this area

George Town

In the city centre, The Wembley A St Giles Hotel Penang is in George Town's Downtown George Town neighbourhood, an area with good shopping. Gurney Drive and Swettenham Pier Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Penang Times Square and Gurney Plaza. ESCAPE Adventureplay and Kidland Penang are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • KOMTAR - 2 min walk
  • Prangin Mall - 5 min walk
  • Penang Times Square - 6 min walk
  • Kapitan Keling Mosque - 13 min walk
  • Pinang Peranakan Mansion - 8 min drive

Getting around

  • Penang Sentral - 34 min drive
  • Penang (PEN-Penang Intl.) - 16 min drive

Restaurants

  • Where to eat
  • Wembley Cafe – Serves breakfast, lunch and dinner daily.
  • Enoshima – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • DSRT Sky Room – Open daily. Reservations required.
  • Lobby Lounge – Serves light fare daily.

About this property

The Wembley A St Giles Hotel Penang

4-star George Town hotel in Downtown George Town, walk to KOMTAR
A restaurant, an outdoor pool and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a coffee shop/café and 24-hour room service. All 415 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Wembley A St Giles Hotel Penang offers 415 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 45 for adults and MYR 25 for children
1 restaurant and 1 coffee shop/cafe
2 bars/lounges
24-hour room service

Things to do

Fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

Ballroom
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Lockers available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
Malay

Business services

10 meeting rooms
Conference space

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Linens
Premium bedding

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Towels

Entertainment

LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

More

Desk
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Soundproofing

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

American Express
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 45 for adults and MYR 25 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector, a security system and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

We should mention

Pool access available from 6 AM to 8 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at The Wembley A St Giles Hotel Penang and receive a full refund?
Yes, The Wembley A St Giles Hotel Penang offers free cancellation on select room rates, because flexibility matters! Please refer to The Wembley A St Giles Hotel Penang cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 6 AM to 8 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Where is The Wembley A St Giles Hotel Penang located?
Located in Downtown George Town, this hotel is within a 10-minute walk of KOMTAR and Penang Times Square. Gurney Drive and Swettenham Pier Cruise Terminal are also within 2 miles (3 km).

Guest reviews

4.2
Very Good
5 - Excellent
234
4 - Good
256
3 - Okay
43
2 - Mediocre
18
1 - Poor
7
4.2
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.1
Property condition

2/5

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness, property conditions & facilities

Towel n pillow casing is yellowish. I expect it to be white like a 4 star hotel but it is far from that standard. Don’t expect this from a 1-2 yr old hotel.

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No dinner buffet due to Covis19. Understandable due to not enough hotel guests n the fear of the virus.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was extremely helpful and polite. The beds were comfortable and the shower strong and forceful. The breakfast bar had a huge variety and everything was tasty. Good location- no problem with tours picking us up.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed the warm hospitality of the service staff, and willingness to go out of their way to make our stay enjoyable.

Stayed 5 nights in Feb 2020