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Outdoor pool
Outdoor pool
32-inch LCD TV with satellite channels
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

4.2 out of 5 Very Good
996 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationPenang Times Square1 min walk
Popular LocationKOMTAR6 min walk
Popular LocationKapitan Keling Mosque3 min drive
AirportPenang (PEN-Penang Intl.)28 min drive

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  • Deluxe 1 King

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe 1 King
  • Suite

    Room amenities

    • 56 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite
  • Premier King

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier King
  • Family Room

    4.9/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed and 1 Twin Bed
    More detailsFamily Room
  • Deluxe Super King

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Super King
  • Deluxe Twin Room

    4.8/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Twin Room
  • Premier Twin Room

    4.9/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsPremier Twin Room

About this area

George Town

Located in Downtown George Town neighbourhood, Sunway Hotel Georgetown Penang is connected to a shopping centre. Penang Times Square and Gurney Drive are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Kidland Penang and Penang Avatar Secret Garden are also worth visiting.
Visit our George Town travel guide
View in a map
Popular Location

What's nearby

  • Penang Times Square - 1 min walk
  • KOMTAR - 6 min walk
  • Kapitan Keling Mosque - 3 min drive
  • Gleneagles Penang Medical Centre - 7 min drive
  • Pinang Peranakan Mansion - 9 min drive

Getting around

  • Penang Sentral - 33 min drive
  • AirportPenang (PEN-Penang Intl.) - 28 min drive

Restaurants

  • Where to eat
  • Sun Cafe – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Sunway Hotel Georgetown Penang

Central hotel connected to a shopping centre in Downtown George Town, walk to KOMTAR
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a 24-hour business centre, concierge services and laundry facilities. All 250 rooms offer free WiFi, room service (during limited hours) and LCD TVs with satellite channels. Guests will also find coffee/tea makers, free newspapers and free bottled water.
Sunway Hotel Georgetown Penang offers 250 forms of air-conditioned accommodation with a safe and free newspapers. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This George Town hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 25 for adults and MYR 17 for children
  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: MYR 25 for adults and MYR 17 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sunway Hotel Georgetown Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Penang
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at Sunway Hotel Georgetown Penang and receive a full refund?
Yes, Sunway Hotel Georgetown Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Sunway Hotel Georgetown Penang cancellation policy on our site for more details about any exclusions or requirements.
Does Sunway Hotel Georgetown Penang have a pool?
Yes, this property has an outdoor pool.
Is Sunway Hotel Georgetown Penang pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Sunway Hotel Georgetown Penang?
Check-in is from 3:00 PM to midnight.
What time is check-out at Sunway Hotel Georgetown Penang?
Checkout is at noon.
Where is Sunway Hotel Georgetown Penang located?
Located in Downtown George Town, this hotel is within a 10-minute walk of Penang Times Square and KOMTAR. Gurney Drive and Loh guan Lye Specialist Centre are also within 2 miles (3 km).
4.2
Very Good
996 reviews
5 - Excellent
387
4 - Good
501
3 - Okay
80
2 - Poor
16
1 - Terrible
12

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Was a pleasant stay overall, but it was a little bit inconvenient when there’s no electrical outlet next to the bed, as many of us have the habit of checking phone or playing mobile games before sleeping.
Stayed 2 nights in Sep 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Advantages : Very spacious, clean and comfy room. Friendly and helpful staffs, especially those receptionist and housekeeper. Strategic location, walking distance to New Lane Streets, nearby to shopping malls and food hunting spots. Disadvantages : Limited parking but during online booking, it stated parking are provided instead of First Come First Serve Basis.
Stayed 2 nights in Aug 2020

5/5 Excellent

Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very friendly, room very nice. Overall services excellent. 👍👍
Stayed 2 nights in Jul 2020

3/5 Okay

Traveled with family and small children, Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The location is strategic and the room is spacious. It s a shame that the hotel management did not allow dine in and only provide prepacked breakfast due to covid 19. The prepared food was not good and not worth the money paid. I would suggest other guests to just book the room without breakfast.
Stayed 1 night in Jul 2020

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