Hotels with Spa in Genting Highlands, Pahang

"Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

"we enjoyed the heated pool"

"Like their hot tub with different temperature zone."

"The apartment was clean and comfortable to live in. However, body wash and shampoo weren’t provided adequately even though the ‘big’ bottle was placed in the bathroom. The bathroom was a bit dirty too as I could see stains on the floor. Another thing was the water heater didn't function well. The water was so cold!"

"Beautiful view."

"My family including a baby has stayed here frequently, at least for a week a month. The rooms near the lift lobbies are extremely noisy as the constant traffic means frequent buzzing of the doors as well as loud human chatter which starts as early as 6am. The reservation manager ignores requests for rooms away from the lift lobby. They don't reply to messages. The rooms are old and require maintainence. For our most current trip in room 814, the sink was clogged up and the toilet seat was...