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SureStay Plus Hotel by Best Western Gatlinburg

Property class: 2.5

Choose dates to view prices

Located close to Gatlinburg Space Needle and Gatlinburg SkyPark, SureStay Plus Hotel by Best Western Gatlinburg provides a free breakfast buffet and a business center. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Business services
The current price is P3,541
P3,993 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 King Bed, Non-Smoking, River View

A hotel room with a bed, a chair, a nightstand, a lamp, and a framed picture on the wall.

1 King Bed, Non-Smoking, River View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Non-Smoking, River View

A hotel room with two beds, a desk, and a chair.

2 Queen Beds, Non-Smoking, River View

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Accessible - 1 King

A hotel room with a bed, a chair, a nightstand, a lamp, and a framed picture on the wall.

Accessible - 1 King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

A hotel room with two beds, a desk, a chair, a mirror, and a wardrobe.

Standard Room, 2 Queen Beds, Balcony, River View

8.6 out of 10
Excellent
(120 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Balcony, River View (with Sofabed)

A modern hotel room with a sofa, two beds, a desk, and a television.

Suite, 2 Queen Beds, Balcony, River View (with Sofabed)

7.6 out of 10
Good
(58 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

A hotel room with a bed, a chair, a nightstand, a lamp, and a picture on the wall.

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Balcony (with Sofabed)

A hotel room with a bed, a sofa, a desk, and a TV.

Suite, 1 King Bed, Accessible, Balcony (with Sofabed)

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony, River View

A hotel room with a bed, a chair, a nightstand, a lamp, and a picture on the wall.

Standard Room, 1 King Bed, Balcony, River View

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, and a balcony is visible through the window.

Suite, 1 King Bed, Balcony, River View (with Sofabed)

8.8 out of 10
Excellent
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Downtown Gatlinburg, a neighborhood in Gatlinburg, SureStay Plus Hotel by Best Western Gatlinburg is in the mountains and on a river. Island at Pigeon Forge and Tanger Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Gatlinburg Space Needle and Gatlinburg SkyPark. Ripley's Aquarium of the Smokies and Ober Mountain are not to be missed. Spend some time exploring the area's activities, including skiing. Visit our Gatlinburg travel guide
Map
218 Ski Mountain Road, Gatlinburg, TN, 37738

What's nearby

  • A town nestled in a valley with autumn-colored trees, surrounded by mountains.
    Gatlinburg SkyPark
    14 min walk - 1.2 km
  • A building with a stone facade, a green entrance, and flags.
    Gatlinburg Convention Center
    14 min walk - 1.2 km
  • A park with a playground, a tall tower, and buildings in the background.
    Gatlinburg Space Needle
    15 min walk - 1.3 km
  • An underwater aquarium with a large fish tank, rocks, and coral.
    Ripley's Aquarium of the Smokies
    3 min drive - 2.1 km
  • Ober Gatlinburg Aerial Tramway
    6 min walk - 0.6 km

Getting around

  • McGhee Tyson Airport (TYS)
    68 min drive

Restaurants

  • Ole Smoky Distillery
    11 min walk
  • Sugarlands Distilling Co.
    11 min walk
  • Puckers Sports Bar
    12 min walk
  • Loco Burro Fresh Mex Cantina
    13 min walk
  • Pancake Pantry
    16 min walk

About this property

SureStay Plus Hotel by Best Western Gatlinburg

  • Hotel near Gatlinburg Space Needle
  • Located close to Gatlinburg SkyPark and Ripley's Aquarium of the Smokies, SureStay Plus Hotel by Best Western Gatlinburg provides a free breakfast buffet and a business center. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • A seasonal outdoor pool along with sun loungers
    • Free self parking
    • A vending machine, coffee/tea in the lobby, and an elevator
    • A TV in the lobby and a 24-hour front desk
    • Guest reviews say great things about the breakfast, helpful staff, and location
  • Room features
  • All 52 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean, spacious rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and hair dryers
    • 44-inch LED TVs with cable channels
    • Balconies, mini fridges, and microwaves

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking on site
    • Limited onsite self parking
    • Wheelchair-accessible parking available
    • Onsite parking includes off-street options

    Food and drink

    • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
    • Coffee and tea in common areas

    Things to do

    • Seasonal outdoor pool
    • TV in common areas

    Family friendly

    • In-room microwave
    • Mini-fridge
    • Seasonal outdoor pool

    Conveniences

    • 24-hour front desk
    • Vending machine

    Guest services

    • Change of bedsheets (on request)
    • Housekeeping (on request)

    Business services

    • Business center

    Outdoors

    • In a national park
    • In the mountains
    • On a river
    • Pool loungers

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Braille/raised signage
    • Elevator
    • Lever door handles
    • Pool hoist on site
    • Stair-free path to entrance
    • Well-lit path to entrance
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible registration desk

    More

    • 7 floors
    • Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    • Bedsheets provided
    • Blackout drapes

    Bathroom

    • Hair dryer
    • Private bathroom
    • Shower/bathtub combination
    • Towels provided

    Entertainment

    • 44-inch LED TV with cable channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Mini-fridge

    More

    • Access via exterior corridors
    • Air conditioning
    • Connecting rooms available
    • Desk
    • Desk chair
    • Free local calls
    • Heating
    • Iron/ironing board
    • Laptop workspace
    • Phone

    Policies

    Check-in

    Check-in time starts at 3 PM
    Late check-in subject to availability
    Minimum check-in age: 18

    Check-out

    Check-out before 11 AM

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards; cash is not accepted
    This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Safety features at this property include a fire extinguisher
    This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

    We should mention

    The seasonal pool will be open from May to September
    Pool access available from 8:00 AM to 10:00 PM
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Children under 12 years old are not allowed in the swimming pool without adult supervision

    Frequently asked questions

    Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?

    Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM.

    How much does it cost to stay at SureStay Plus Hotel by Best Western Gatlinburg?

    As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Gatlinburg on Aug 31, 2026 start from P3,541, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is SureStay Plus Hotel by Best Western Gatlinburg pet-friendly?

    No, pets are not allowed at this property.

    How much is parking?

    Self parking is free at this property.

    What time is check-in at SureStay Plus Hotel by Best Western Gatlinburg?

    Check-in begins at 3 PM. Late check-in is available during limited hours.

    What time is check-out at SureStay Plus Hotel by Best Western Gatlinburg?

    Check-out is at 11 AM.

    Where is SureStay Plus Hotel by Best Western Gatlinburg located?

    Located in Downtown Gatlinburg, this hotel is within a 15-minute walk of Gatlinburg Space Needle and Gatlinburg SkyPark. Ripley's Aquarium of the Smokies and Ober Mountain are also within 3 mi (5 km).

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