Froyle Hotels

"Greaat stay "

"I have no issues with this Hotel it was very clean and presentable. It is also incredibly quiet at night. I would highly recommend. "

"Lovely place, good spa, we spent a long weekend in a relaxed mode there, and it was perfect, quiet and a few minutes from downtown, in a few words, the weekend was spectacular 🌹"

"An attractive and welcoming hotel, full of character and set in delightful grounds. The staff are friendly and helpful"

"Great internet, excellent bathroom, nice room...! Staff has been welcoming and helpful. Restaurant at the hotel is also very good, the bar has a lot of happenings, and there is a pool available, with sauna and steam bath. Fitness is also great, so overall it is a great place to stay!"

"The hotel is clean and attractive with good facilities. Unfortunately my experience was not good, my room lost power at 9pm, I reported it to reception and was asked to wait at the bar while they investigated. After an hour the receptionist informed me they could not restore power to my room, I said that I was not happy to stay in a room without electricity and asked to be moved to a different room but was informed they were fully booked. So I had no choice but to check out at 10:30pm to try to find alternative accommodation, the receptionist was not abke to refund my stay when I checked out and was told the reservations manager would do it the following day. I have called the hotel today but the reservations manager is not at work, so now I am chasing Hotels.com for a refund while they liaise with the hotel and am faced with a 24-72 hour wait for a refund. I am sure if you stay at the Guildford Manor Hotel and Spa you won't face similar issues, but my experience has been a bad one. "

"Due to an 'oversight' a man entered my room without knocking making me feel very unsafe."

"Great"

"Staff were so great, me and my wife had such a pleasant stay."