Firsdown Hotels

"Having stayed here multiple times we expected the usual high standards. We particularly visit for pool amenities so were very let down to find the jacuzzi empty and out of order at the poolside. Most disappointing that no one at either reception of the hotel or of the pool had let us know before hand. "

"Good location. Friendly staff. Great breakfast. Good room but needs some TLC in bathroom. Free parking a bonus. Ideal spot to explore the New Forest. Would definitely return "

"Room was huge - we had the disabled access one. The bathroom is the biggest I’d seen. A few stains on the carpet but they been scrubbed as best they could. Would have liked some bedside lights, ended up using the TV on a scrambled signal to give a little light. Staff were friendly and really helpful. To the point of intervening with parking because it’s free at the weekend. Top tip - if you’re heading to Winchester, get the bus. Bus stop a short walk away, the route I direct, every 10mins. £3 til 6pm then £1."

"Very clean comfortable room Staff were excellent and friendly always Lovely breakfast Bar and bar meals excellent Would most definitely return as excellent value for money "

" Bed very uncomfortable, had very little sleep not good at my age"

"Staff particularly Lewis on reception were great, really friendly, helpful & attentive Rooms were ok, mine could potentially benefit from a refresh, stains on the carpet and some slight mould in areas in bathroom Felt some of the prices were high £2 for a kitkat, Biggest issue with my stay was the constant noise from the workmen outside, "

"Good selection of drinks, and breakfast choice very good. Typical Moxy setup and offering, very modern rooms and nice shower. Convenient for city centre ( less than 5 minute walk to bars/restaurants and shops ) and also for taxis to cruise terminals"

"The carpet in our room had not been vacuumed, there were food crumbs on the floor. We wanted to check in 15 minutes early and were charged 15 pounds. I felt that was a little high of a charge for 15 minutes. "

"The staff at reception were very friendly at check in and every time we passed. The cleaners were pleasant and helpful plus they did a good job. "