Elizondo Hotels

"The whole hotel was perfect and the staff were fabulous, our car broke down in the morning and the staff were absolutely fantastic in helping us getting everything sorted with our recovery insurance and assistance in getting us to the courtesy car Can't thank them enough "

"A good location and facilities for a long road trip. "

"The location was excellent. It was right across from the train station and very short walk to the beach, shopping, restaurants, etc. The staff was very helpful and the room was great. Thank you."

"It’s a very good hotel. Solid design. Well maintained. Excellent staff. Great breakfast buffet!"

"Very good food in Cafeteria"

"The hotel is very clean and comfortable. The staff are very friendly and helpful. The food in the restaurant is excellent."

"Very convenient for arrival by bus from Biarritz airport. Very friendly and helpful staff at Reception and everything you need is provided for a self-catered stay. The studio apartment we booked for 4 people comprised a sofa bed and bunk beds but we hadn’t anticipated a sofa bed! It was ok, just not super comfy for sleeping on for 5 nights. Air conditioning was a real blessing! Overall great value for money!"

"The first room #16 was totally unacceptable with damp and mold settling around the vent. Not at all what we were expecting. After complaining we were upgraded to the largest room in the hotel which is what we thought we would get in the first place. The best part of the experience was meeting the chef, Olivier Lataste who created sumptuous meals for us. "