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Bethel Lozana Guatapé

2.5 star property
Travelers can soar above the landscape on helicopter tours, then return to earth for a rejuvenating massage at this adventure-meets-relaxation retreat

Choose dates to view prices

Bethel Lozana Guatapé offers a peaceful getaway with international cuisine and spa services like body treatments and deep-tissue massages. Guests enjoy free continental breakfast before cycling, water skiing, or horseback riding. For quieter pursuits, there's a library and garden.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of COP 100000 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 300000 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: COP 100000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Bethel Lozana Guatapé pet-friendly?

Yes, Bethel Lozana Guatapé allows pets (limit 2 total). There's a fee of COP 100000 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Bethel Lozana Guatapé?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Bethel Lozana Guatapé?

Check-out is at noon.

Does Bethel Lozana Guatapé provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 300000 per vehicle applies.

Where is Bethel Lozana Guatapé located?

Situated in El Peñol, this hotel is 0.3 mi (0.4 km) from Peñol-Guatapé Reservoir and within 12 mi (20 km) of Piedra del Marial and Old Peñol Replica. Parque Comfama and Rock of Guatapé are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

9.6

Cleanliness

8.0

Amenities

9.6

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to disconnect and relax

Our stay was great. The hotel is right on the lake with a great view. The food was awesome. Staff was very polite and willing to help with anything. The bar has a vast number of cocktails for all tastes and enjoyable music. The rooms are great they each have a hot tub and sauna. We did not use the kayak, jet ski, horseback riding or boat rides but can say they were available for guests
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Leydy Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Amanollah

Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Andres

Stayed 2 nights in May 2023
Verified

8/10 Good

Jorge Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023