Hotels near El Jardin de Serrano

"This property is in a very good place to explore Madrid. The staff are very helpful and friendly. The beds are very comfortable and shower pressure is excellent. If your room is at the front of the B and B it is quite noisy at night. There a is a roof terrace were you can smoke which is a very good idea because i would feel vulnerable standing outside at night in the street. Also on the 5th floor there is free coffee, water and juice. "

"Disappointed !!!! They don’t respected the client expectations and don’t fulfill the needs of their customers and worst don’t respect their own promises and standards and promises. Manipulative behaviour for not doing what doing what that was supposed to be done for special events, my birthday, … they destroyed my plans and didn’t assume the responsibility The toilet had problem The check experience was poor For a 5 stars hotel, I never experienced any issues like these."

"The Staff, Breakfast, Service, and Location were great. The only problem was that the quality of the sofa mattress was so bad. We did let the hotel staff know and they will do something about it in future. This is why I did not rate five stars. "

"Clean room but 310 is small and poorly designed with a large pillar in one area which takes up 10% of the room. "

"We stayed at room 2222, it needs a wooden door in the bathroom because the glass door offers zero privacy. It also has one glass wall in the shower. The room was small and hot even when the heat was off and the window only opens a few inches. The air conditioning wasn’t working during our stay. The hotel offers buffet service for breakfast, lots of options. The area where the hotel is located is walkable, it has a subway station very close and there are a lot of restaurants in the area."

"I just love this place"

"Great location clean room nice balcony"

"Amazing rooms! Clean, big and comfortable. Staff is super friendly and helpful. Location is superb! Walking distance to the park and shopping!"

"Service at this hotel was fantastic! Perfect spot to use as a base as it is very close to all the sights and sounds of Madrid! Wonderful stay and highly recommend this hotel! "