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Top East Side Hotel Reviews
The Westin New York Grand Central
10/10 Excellent
"Excellent stay. The bed is comfortable, the comforter is substantive, soundproof rooms, service top notch, location very convenient, highly recommend."
Hotel 32 32
8/10 Good
"The hotel was clean and everything worked. The front staff at the main front desk (south side) was a bit grumpy, but the desk staff at the north side made up for it."
Pod 39
10/10 Excellent
"Clean room and friendly staff"
Pod 51
8/10 Good
"If you don't mind a small space, this is priced within a tight budget. Very clean and well-maintained."
Little Charlie Hotel
10/10 Excellent
"Clean room and great location! Would come back again."
Club Quarters Hotel Grand Central, New York
10/10 Excellent
"Exelent 100 recommended"
The Shelburne Sonesta New York
8/10 Good
"The employees at the front desk were a mixed between no can do and sure, my pleasure. I think some customer service training is needed there. And the hostess at the top terrace restaurant was really unpleasant. She even upset my husband with a couple of comments she said, to the point we almost left when waiting for what seemed a long time for her to sit us (the place was basically empty). And the food was tasteless and really expensive for what it was. The fact that your “chef” couldn’t grill a chicken breast to perfection and give it a pleasant taste did not give us a good impression of the place either. One of the doormen was flirting with my friend even though she didn’t give him any signs of liking him. As I said, your people need further training."
The Renwick
10/10 Excellent
"The staff was very nice; The room was big. When we first arrived it felt like the room hadn't been occupied in a while. We asked to get it re-cleaned, and they did and it was much better after that. It's a great location and all in all I enjoyed the stay!"
Westgate New York Grand Central
8/10 Good
"We had a great stay. The staff are exceptionally friendly. Free bottled water at reception was appreciated. The doorman was great! Very minor stuff: The hotel is old so there are a lot of creaks and noises at night. The a/c makes a terrible sound if we turned it down a degree so we kept the room a bit warmer than we liked but none of that impacted our stay in any meaningful way. Great location! Would stay here again for sure."
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