"Got scared by some negative reviews and was very happy we didn’t listen, we had a great time and recommend it to our family.
Food: I thought the food at the main buffet was alright but I think it just should’ve been a little warmer, but I had no issues with the taste or quality. The restaurant food was great and I really enjoyed the steakhouse and the French restaurant. My husband is still raving about the hibachi and he’s had the real thing in Japan! Funny enough I strongly preferred the food at the goldfish buffet over the main buffet, especially the grilled meats. If you have a sweet tooth like me any place to grab food at Lopesan will be paradise. The coffee at Bavaro was also excellent.
Pools: Pools were amazing and loved the juice bar right by the main pool. Never had issues finding a chair by the pool or by the beach. My biggest complaint is that the pools close so early
Room: There was a slight moist smell to our room but it wasn’t offensive and I really don’t think it was mold or anything like that. The room was beautiful and spacious and I loved the big private balcony with comfy outdoor seating.
Service: the servers were not as smiley as I’m used to in Canada but they were always attentive kind and quick. I didn’t experience any wait times anywhere and I don’t really understand the complaints about the staff. Our room cleaning was a little inconsistent, sometimes our face towels or shower mat was not replaced but overall i thought it was fine."