East Coast Hotels with Hot Tubs

"Kids enjoyed the pool and archery. Food was ok not great. Staff was friendly. The room was not the best mattress was broke down toilet didn’t flush properly doors didn’t close properly. Noisy neighbors fighting at 2am on one of the nights kept us awake for hours."

"Clean room, friendly staff, great pool, great food variety, great drinks."

"Beach was great, Expedia’s booked room was for ocean view, property does not have ocean view. Housekeeping keeps forgetting towels. Room smelled like heavy bug spray upon arrival. Front desk did not respond at night. Lack of music around pool. Lack of communication for activities. Food was good, not authentic."

"Everything about this resort was fantastic!"

"Some of the reviews we've seen about this resort made us nervous but our experience traveling from Canada with an 8 year old and a 5 year old was very positive. We were especially impressed by how helpful and friendly everyone was. We stayed in a Flate Swim Up Suite. The room was huge with sliding doors that closed between the bedroom and living space. It felt like we had two completely separate bedrooms with a huge bathroom. The swim up option was great for slow mornings or a bit of down time late in the day. We were able to interact with SO many characters. I was impressed that the Nickelodeon recreation staff would offer to take photos with our phones to avoid having to purchase the pictures from the professional photographer. Although there were lots of people around, the resort never felt overly packed and we were able to do and see everything we wanted. There were always chairs available at the pool/beach/waterpark and people naturally coming and going throughout the day. I understand why reviewers are hard on the food. It wasn't great but there were always options. The a la carte restaurants were fine but we stuck to the buffet for the most part so we weren't tied to a specific reservation time to eat. My advice - pay the extra and GET SLIMED! The experience was so fun and memorable for the kids and adults alike. Once again - the staff took my phone and videoed the whole thing so we have it to keep. So fun!"

"Great staff. Shout out to Milton, Samual, Jenny & Stacy for friendly pool and beach bar accommodations. Cleaning staff was excellent. Room 8215 had great ocean and grounds views."

"Excellence Punta Cana is muy excellente! Jesus from Front Desk is great. So is Miguel Angel for Concierge and Luis from Kitchen Table. "

"Clean and beautiful. Great staff. Average food"

"Our stay at this hotel was very disappointing. The property feels very old and looks like it has simply been painted over instead of properly renovated. The electrical outlets are outdated and there were not enough in the room—we actually had to plug our laptop in the bathroom because it was the only available outlet. The rooms had a strong sewage smell, and unfortunately the same smell was noticeable around the pool areas as well. We also saw rust in multiple places, including room corners, lamps, and even parts of the ceiling, which made the hotel feel poorly maintained. The food was another big letdown. Although it looked good at first glance, the taste was very unpleasant—almost chemical-like. My daughter barely ate anything during the stay, not even the desserts, which were surprisingly bad. The buffet area itself also had an unpleasant smell. We tried the French restaurant one night, but the food served there was so bad that we couldn’t eat it. Communication was also difficult because many staff members, including servers, did not speak English. On the first day we tried to reserve restaurants, but most of them were already fully booked. We also found out that we would have to purchase tickets for a paid show, which was disappointing for a resort at this price level. To make things worse, an alarm in one of the common areas was beeping every minute during our entire 5-day stay, and no one ever fixed it. Overall, this hotel felt more like a 3-star property."