Dzitás Hotels

"We absolutely loved our stay at Hotel Chichén Itzá. The property is a beautifully preserved converted hacienda, full of character and charm, which made the whole experience feel really special and unique. The rooms were clean, spacious, and very comfortable which was perfect for our group. The bathrooms were a standout too, with full bathtubs which were great after long days exploring. The restaurant was fantastic, serving mostly traditional Mexican food that was fresh, authentic, and consistently delicious. What really made this place exceptional, though, was the staff. They were incredibly friendly, attentive, and genuinely service-oriented, nothing ever felt like too much trouble. The pool area was great for both adults and kids, and the grounds themselves are absolutely stunning, immaculately maintained and a joy to walk around. We stayed as a group of 9, including children, and it suited us perfectly. It’s one of those places that feels relaxing, welcoming, and memorable all at once. Would absolutely stay here again and highly recommend it to anyone visiting Chichén Itzá."

"Onsite parking, friendly staff greeted us and showed us our rooms, the facilities are clean and modern"

"Great room, super big, great dinner experience, wonderful breakfasr and very friendly staff"

"muy buena ubicacion, muy limpio, lo unico es que son demasiado estrictos con la entrada, es a las 3pm aunque tengan habitaciones disponibles."

"Yes the breakfast was fresh, personnel was kind."

"Overall it’s good value for money, there is so much noise at night and early in the morning when people leave for chichen itza , i could sleep well but my boyfriend couldn’t. I also didn’t get good vibes from the staff tbh, they only say: check in at 3 without checking if the room is empty so u can rest on a hot day. Everywhere else did so but here no. I hope they learn to be nicer and a bit more flexible "

"Great Location, very clean with excellent service and food quality "

".."

"Gorgeous property that made you feel like you were in your own Mayan villa. The hotel is nesteled in a neighborhood with a beautiful and charming pool, delicious food options available at the onsite restaurant, Naino. Every staff member I encountered was pleasant and helpful if I had questions. "