Durham Heritage Coast hotel rooms a the Cairn Hotel Group

"Friendly staff and a free upgrade but no free water in the room."

"Lovely stay, convenient for what we wanted "

"Amazing hotel. The staff at the reception and at the bar were super friendly and very professional. Enjoyed staying there "

"Room was clean enough, small bathroom but fine for one night. Surprisingly quiet given the location and it being a Saturday, but I think this was due to being in a room that didn't overlook the road. Didn't opt for breakfast as felt the price was a bit much given the photos don't show a great deal of choice. Don't know that I'd want to stay more than a couple of nights as the room/bathroom was quite small, but it was fine for the night. Shampoo, conditioner, hand soap etc all supplied. Staff were very friendly on arrival. Only thing I'd have liked was to have a liner in the general waste side of the bin. "

"I Like this Hotel, easy park with short walk from qpark "

"Easy parking, nicely refurbished room, very clean. All staff heand breakfast lovely "

"Great value room with comfortable bed and modern bathroom "

"great area as very close to Metrocente"

"Dirty socks on bathroom floor on arrival, notified reception but no one came to take the socks away, no apology received or any gesture to apologise. Other than that everything was else for our stay was fine. "