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"I recently stayed at the Radisson Hotel Waterfront in Dubai, and it was a wonderful experience from start to finish. The hotel itself is beautiful, with stunning views and a peaceful atmosphere by the water. The rooms were spotless and very comfortable — you can tell that the cleaning crew takes great pride in their work. Everything was immaculate and well-prepared every day. A special mention goes to Ahmed from the concierge team, who went above and beyond to make our stay memorable. He was always friendly, professional, and ready to help with anything we needed — from arranging transport to sharing great local recommendations. His warm attitude really stood out and added a personal touch to our visit. Overall, I’d highly recommend this hotel to anyone visiting Dubai. Excellent service, cleanliness, and genuine hospitality made it a perfect stay."

"clean room, room quiet"

"Great service and location"

"The front of house Staff are exceptional. After having my flight to Dubai cancelled, the Airline then managed to loose my luggage. The reception staff couldn’t have been more helpful, they communicated with the airline on my behalf and did not stop until the situation was resolved. I couldn’t be more grateful. Valentine, the Lady also from reception, was just the most wonderful human being, totally professional, with customer service enviable many hotels. "

"Fabulous hotel located near to the Dubai Marina and the DMCC metro stop which is super convenient for those all important sightseeing trips. We booked a club room which are on the higher floors and give you access to the Nest social room, here you can enjoy complimentary food and drinks. The rooms are modern, comfortable and cleaned on a daily basis. All of the staff are amazing, super friendly and always greet you with a smile and a hello. Highly recommended hotel would definitely stay here again."

"Clean and facilities"

"Friendly staff clean rooms we had a comfortable relaxing stay "

"Hotel staff is very helpful and nice also the breakfast is very good but if you arrive late and depending the hotel shuttle it’s not too reliable I want for more than 45 minutes at 2 am so a decided to take a taxi."

"We recently stayed at the Shangri-La for the second time, and once again, we were overwhelmed by the exceptional level of service. It truly felt like coming home. A special mention goes to Khodarahm, the doorman. I travel extensively around the world, and I have never encountered such remarkable dedication to hospitality. His commitment to welcoming and assisting every guest is extraordinary—no matter how many people required his attention, he moved swiftly and graciously to ensure each person received special care. I would also like to commend Francis and Saeed, who went above and beyond to make our stay memorable. From the front desk to the pool attendants, every team member demonstrated genuine warmth and professionalism. I recently joined the Shangri-La Circle and have already booked my next stay in Kowloon. You have gained a loyal customer for life. All do to your management and staffing, Thank you all for such a memorable holiday. "