Downswood Hotels

"Check in was good. Dinner wasn't to our expectation. Staff good,but the guy at the bar was so unfriendly,not even a smile...looked like he had a long day and was tired. We had been told the swimming pool water was warm-29 Degrees...only to find it cold."

"Comfortable large double room, clean and fresh smelling. The on-suite was large and well set out. Only negative was a shower that barely sprayed, no pressure and the temperature fluctuated. Bed was very comfortable and the quilt heavy. Food was standard pub fare well cooked and delicious. The staff were were good, welcoming and helpful. Car parking was easy and secure. Will stay again if available."

"Very good internet connection. Lovely granola at breakfast. Toaster super efficient. Our Room had a quirky floor, where the doors to the bathroom, and to the corridor had a gap. Parking 1st come 1st served, and have to be expert parkers. Loved the room, and the staff."

"Room nice. Had booked a twin but Room had a double bed. Took ages to sort out. Went to the spa to relax. Far from relaxing with noisy children screeching and shouting. So very disappointing as we were really looking forward to relaxing in the spa, that was the reason that we booked this particular hotel and not another. Food was nice in bar and good service. Disappointed for what we paid + £10 parking. Combination of the room not being right, and the spa, made for not a great visit."

"Lovely and luxurious "

"Friendly staff"

"Hotel great, except for the bed that was rock hard so didn’t sleep very well for 2 nights!"

"Lovely helpful staff especially The guest manager couldn’t do enough for us !"

"Nice food at the hotel. Relaxing room. "