Downstate New York hotel rooms a the Empire Hotel Group

"Room is a dream. I asked ahead of time for my "queen great view" to face downtown. Lobby people were friendly helping me get checked in early and got me a room with a clear view of the one world trade center. Location was #1 for me. Area is super convenient being between downtown and midtown. All of the surrounding neighborhoods have a distinct personality. You can walk for 30 minutes in any direction and anywhere you land will be lively. F train is around the corner from the hotel. It made going uptown to popular attractions like central park and museum of natural history a breeze for a first timer. Staff very friendly as well. Their uniforms are fresh"

"No awareness of gym facilities nor roof top bar/dining until late in stay."

"Bed comfort"

"Being adjacent to Grand Central Station."

"First time that we stayed house keeping didn’t come right away. House keeping comes late in the afternoon. They need to come in the morning especially if you pay a lot for the room. They should come early especially if your on the lower floor I would think it’s closer to do "

"Friendly staff, quick check in and check out."

"The location was amazing!"

"Great location and friendly staff!"

"Good"