Down St. Mary Hotels

"Nice stay. Clean room. Great location. Beautiful restaurant..good food at reasonable price. However, since we had a few minor issues with our room, and since we were booked for 4 nights, we asked for another room. It was apparently impossible because of the reservation system even though it was at the beginning of the week and the hotel was practically empty. Not rude but indifferent."

"The staff went out of their way to welcome us, breakfast excellent and clean well kept room "

"The room is on the small side of average and very spartan. There’s no kettle so had to traipse down the corridor to the kitchen like a student. Car park was full on arrival. There was an unexpected charge to park. Really wasn’t obvious from the website I booked. And a bit weird because it’s out of town and driving is the only plausible way to get there. It was approaching 20% of the cost of the room. It’s all very new and shiny which is nice and the beds very comfy. "

"There is no-one in reception.On the night we arrived a very loud alarm went off at around 20 to midnight so after 5 minutes I had to go out of our room to investigate what was happening.It was an alarm from the restaurant area that was closed.There was no number to call in case of emergency.I called the fire alarm people using the number on the wall and the guy told me it wasn't a fire alarm.I then called the only number available for the hotel (a landline number) and no-one answered.By the time I got back to my room at 1 a.m., the alarm finally stopped.To get to the rooms from reception there was a fire door that was wedged open both nights that we were there.We wouldn't go back there."

"Staff were nice and friendly - parking and gym are extra which wasn't immediately obvious from booking"

"5*"

"Staff all nice. Room worn but clean and tidy so a reasonable stay. Hopefully the following is helpful feedback; Fridge not working (a 2nd one added to the room wasn't working either). Kettle lid broken and kept falling off when filling with water. The in-shower shelf was missing therefore shower gel on the floor. Not a worry to me but maybe to less mobile people. Rooms are not very sound proofed so corridor noise is a problem without very good earplugs. Bed comfy. The bar and lobby are fine and the car park is great so near to town and the quays. As this is one of the less expensive hotels, on balance it is ok and would stay again but would keep an eye on the price."

"The check in and check out were quick and friendly. The room was an ok size with comfortable beds however, the room was ridiculously hot all night with a means to turn it down so, we had to have a desk fan on all night in February! Interestingly one was provided. The bathroom was a little tight but the main issue was the poor drainage which meant that when you flushed the toilet, water bubbled out of the bath waste and when you emptied the water out of the sink, water bubbled in the toilet and out of the bath waste. This caused a slight drainage smell which was originally masked by the fact that the room smelt of aftershave when we arrived. The restaurant served really nice food at a reasonable cost, definitely worth it."

"Great staff, very accommodating, immaculate room, quiet room, perfect stay, would definitely return thank you for a lovely stay! "