Hotels near Double Spring Gap

"This hotel is a hidden gym in my humble opinion. It would fall under the category of outdated for some, but that just added to the charm for me. I will start with my only negative critique, the parking was absolutely atrocious. It was ample, but tight. But once we got parked and made our way in we were greeted by the most delightful clerk, I only wish I could remember her name. Very friendly and she had a mini Jesus on her computer which prompted a great convo and I went to my car and provided her with one of every color. The room was clean and the bed was comfy. The ac worked great! The view was wonderful. Literally everything was within walking distance. The breakfast was standard but filling. The wonderful lady attending to breakfast was an absolute delight. All of the wonderful women working here were absolutely delightful. Real mountain charm! They made my anniversary trip special just by being friendly. I wish I could give them all 10 star ratings. In a world where customer service is falling to the wayside these charming ladies more than made up for it. They, more than anything else, set the tone for a wonderful hotel and getaway!"

"the computer system at the reception seems to have issues. Might need an upgrade. Proof point: On 2/3 occasions, it took the person too long to do a simple request and they seemed to get hung on the computer. "

"Breakfast was great and the kids loved the waterpark"

"It would be nice to have free coffee and breakfast like most hotels "

"Not what was advertised"

"The pool was being redone but indoor pool was open but hot tub had a sign closed today for all 5 nights we stayed"

"Very nice place with great customer service "

"It was a fabulous motel, very clean and accessible to downtown Gatlinburg."

"Rooms wasn’t how they was pictured in the website."