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"Room was nice; staff service was excellent! They went over and beyond. Complimentary breakfast was great however itd be great if they refill food soon especially the salad (i like their salad!) We would definitely recommend this hotel"

"The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort."

"The staff were amazing. They always provided me with first class service. My air conditioning quit working just after 1am. I called the front desk and maintenance was at my room in 5 minutes. "

"it was very good at lotus blue and I will be coming back this way"

"First night ni wifi access to the TV, was able to change room, 2nd day No buffet breakfast instead ordererable breakfast due to lack of guest, last day run out of breakfast meal options had to wait to get more food for the buffet, should have receptionist when having buffet breakfast for easy management of guest and able to anticipate how much more food can be served, need morr staff to handle large group of guest at a time."

"I discovered this hotel thanks to the positive reviews and it truly exceeded my expectations. The rooms were spotless, well maintained, and very comfortable. The breakfast selection was impressive—even with my dietary restrictions, I found plenty of delicious options. The staff stood out for their genuinely warm hospitality and exceptional service; I’d give them more than five stars if possible! From the seamless airport pickup and quick room preparation to resolving a minor issue in record time, every detail was taken care of. Since our study research visit required daily travel to some surrounding remote areas, the staff went above and beyond to arrange reliable cab services, ensuring our commutes were smooth—even during tropical storms. Outstanding service all around—thank you!"

"The room is okay but not that clean enough too much dust, insects trashcan not clean and more. Not satysfied "

"Excellent "

"Very clean, friendly and attentive staff plus great location "