Hotels near Detroit Riverwalk

"It appears that the place is very understaffed. We arrived at 5pm to check in to go to a concert. We had called in advance to request a room for 5 people- 2 adults and 3 kids, so we reserved a room with two double beds and one sofa bed. When we got into the room, there were no blankets or pillows for use on the sofa bed. I went to the front desk to ask for a blanket, and she said she would have to bring one up later. When we arrived back from the concert at 11pm, there was still no blanket, so I went to the front desk again and she said she would have to bring the blanket up to my room. At that point, I had very sleepy kids, so they just went to bed. My son had to sleep in his clothes with nothing but a sheet to cover up with and he was cold all night. I woke up in the morning to find a voicemail on my cell phone from 1:30AM! It was the front desk saying that they came to my room at 1:30am to bring my son a blanket and no one answered the door. Well, of course not, it's 1:30 in the morning. The couch in the room was gross with so much skin oil on the arms of the couch that it was severely discolored. The shuttle drivers were rude and the shuttles smelled of cigarette smoke. Would not stay here again."

"Had a very nice stay after the Bruno Mars concert. Room was very spacious and clean. "

"Valet and front desk were quick and efficient also, very friendly. The room was so clean and smelled great, the a.c. was nice and cold."

"The check in process was horrible. We arrived 1 hour before check in and they told us it would be an extra $50. We declined. We came back at 4:40pm (after check in time) to a lobby FULL of other people checking in. Some rooms were not even ready and people were waiting for much longer than expected. The upper management needs to do something for compensation, but I don't for see that happening. Not a great experience overall, but it was somewhere to lay our head. "

"Complimentary beverage is excellent as it’s not limited to wine nor just a coffee. The Macha Latte was great at the tiny cafe corner. "

"Great area for Ford Field concerts or game day."

"I was not impressed how I could hear everything the walls seamed paper thin in such an expensive room."

"From the time I got there pull up to vallet parking where I thought me and my daughter would have help with out bags..everyone just pretty much stared at us no help at all..hospitality not good at all..the money I paid to stay there wasn’t worth it..didn’t have breakfast there or visit the bar..I refuse to spend more money somewhere with less hospitality..I would not stay again.."

"Not a lot of benefits other than the room. Had to ask for water and coffee pods. Expensive breakfast. Cleaning staff was excellent though."