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"Amazing hotel. Great views, food, comfort 10/10"

"Good Service and English is good from the customer service. "

"The facility is very old. Especially the bathroom at the own room is not clean and comfortable at all. If the hotel wants to continue the business, it is high time to renew the facility. The buffet style dinner was so so. "

"Hotel is good and restaurant is delicious. "

"The room was clean and I love the shuttle service they provided from pick up and drop off between hotel and the Toya JR station. All hotel staff were very nice and the only regret we had was that we only spent three nights in December. We booked the skii class at the site and the instructors and staff were fantastic as well! I highly recommend this place! "

"Huge rooms. Good breakfast. "

"Great location, ski in ski out - but average food (both breakfast and restaurants within hotel complex)"

"Excellent staff! Clean and spacious rooms, fantastic breakfast!"

"Best outdoor onsen experience! The buffet is amazing as well. Highly recommended for those who could arrive by car. "

"Amazing view, friendly staff, peaceful"

"Family friendly onsen"

"We all love how beautiful the place is. "

"Very good view and the hotel have buffet dinner, very convenient "

"It's really so nice, and the two front desk staff also kindly offered to drive us to the train station when it wasn't convenient for us, which truly touched our hearts."

"Great hotel. With great service Strongly recommended "

"My family had an enjoyable time here!"

"The outdoor onsen is good. The room is old. Need to refurbish. The staff attitude… just acceptable. Not really worth the price we paid for the hotel. "