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"Very impressed with The Manor. Super quiet location although in the centre of town. Room was spacious, clean and warm. Wi-fi worked well. Breakfast was delivered prompt (8-9am) with plenty to choose from. We only met the owner/manager who was very attentive and friendly. He also had lots of suggestions of things to do whilst visiting the area. Overall, it was good value for money and we’d stay again if back in the area."

"Just a beautiful place to stay"

"Wonderful nights stay with twilight spa, evening meal, four poster bedroom and breakfast. Extremely clean, great staff the food was delicious, small spa but well set out not over crowded absolutely perfect from start to finish."

"Lovely old building with atmospheric rooms and garden. Has a bar that is open to the public which hosts live music on occasions - we loved it!"

"This ‘hotel’ is still taking booking yet it is closed down and has been these last three months - avoid at all cost - we booked arrived to find it closed ended up at the Fenny Benton Hotel instead - very nice, good food, good hospitality, polite helpful staff "

"Excellent location and value for money. Really pleasant reception/staff in general. Great for kids "

"Room was immaculate and cozy. Breakfast was lovely and very accommodating for special dietary requirements. Owner was brilliant and very knowledgeable of local area and excellent recommendations. Great location for Alton Towers. Will definitely stay here again. "

"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "

" Got to the hotel and the grounds were strewn with rubbish. We couldn't access the hotel and could not find any staff. All the lights were off and all the doors were locked and it looked abandoned. We tried for half an hour to gain access and kept ringing the provided phone number but no one answered. Another two guests were in the same situation and eventually we all had to leave and find alternative accommodation! Now Im being told that the manager wont provide authorisation for a refund! Total SCAM! Will be giving Hotels.com 14 days to sort this out, as per the rules of my bank RBS, and then it will be reported as fraud "